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Commercial Property Adjuster

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Sedgwick Claims Management Services Ltd
Full Time position
Listed on 2026-10-08
Job specializations:
  • Insurance
    Property Insurance, Insurance Claims, Insurance Analyst, Underwriter
Salary/Wage Range or Industry Benchmark: 100000 GBP Yearly GBP 100000.00 YEAR
Job Description & How to Apply Below

Commercial Property Adjuster / Commercial Property Loss Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Commercial Property Adjuster Commercial Property Loss Adjuster Have a front row seat at the human side of insurance

Job Location:

London Job Type: Permanent Remuneration:
Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Commercial Property Loss Adjusters in London.

About the role

As a Commercial Property Loss Adjuster, you'll manage a caseload of commercial property damage claims up to £100k in value across London and surrounding areas. You'll be the trusted expert guiding clients through the claims process, balancing technical investigation with exceptional customer service while delivering fair and timely outcomes. You'll investigate losses across a wide range of commercial premises, establish the cause and extent of damage, liaise with policyholders, brokers, insurers and contractors, and drive claims through to a successful conclusion.

In this role you will support organisations, business and property owners during some of their most challenging moments such as a fire causing damage to a manufacturing facility, an escape of water affecting a multi-tenanted building, storm damage to a retail premises, or events impacting business continuity. Following site visits, you'll prepare detailed reports, evaluate policy coverage, quantify losses and provide recommendations to insurers and other stakeholders.

Alongside visits across London and surrounding areas, we're happy for your base to be a balance of our office and your home.

Skills and requirements you will have when you apply:
  • Full UK Driving Licence:
    Essential for travelling to commercial properties and claimant locations.
  • Excellent Communication

    Skills:

    Able to confidently engage with policyholders, brokers, insurers, loss mitigation specialists, surveyors, contractors and other stakeholders.
  • Customer: ability and passion to support the customer journey and deliver effective outcomes
  • Commercial Adjusting

    Experience:

    Candidates should ideally have experience of commercial property losses and be able to demonstrate a track record of providing excellent customer service.
  • Existing market profile within the local market would be an advantage.
  • Investigation & Problem Solving:
    Strong analytical skills with the ability to establish cause, assess damage and make evidence-based decisions.
  • Time Management:
    Capable of planning your own workload, prioritising competing demands and managing multiple claims simultaneously.
  • Report Writing:
    Ability to produce clear, accurate and professional reports supported by sound technical reasoning.
  • Helpful, but not essential Use of Apple software such as iPads or other tablet-based technology
  • Cert CILA, Dip CILA, ACILA or similar and/or commitment to work towards this
What we’ll give you for this role:
  • Remuneration & more Competitive salary taking into account skills, experience and qualifications
  • A Self Invested Personal Pension Scheme (SIPP)
  • You will join an appropriate incentive (bonus) scheme
  • Fully funded company vehicle or cash in lieu allowance
  • Holiday allowance of 25 days plus bank holidays
  • Flexible working from our office or your home
  • Health & support Private healthcare plan (including pre-existing conditions)
  • Life assurance
  • Employee assistance programme for employee wellbeing
  • Group Income Protection
  • Other benefits
  • Voluntary benefits – dental cover, cycle to work scheme, season ticket…
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