Senior Claims Advocate

• Group annual bonus scheme.

Job Title:

Senior Claims Advocate

Location:

London/Hybrid (Typically 2/3 days in the office)

Type:
Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

At Price Forbes, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Price Forbes means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.

You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

• Employer pension contribution of 10% (providing you, the Employee provides 5%).
• Good work life balance - flexibility to suit you.
• Competitive salary.
• Life Assurance at X4 of your base salary.
• Group Income Protection.
• Generous Annual Leave entitlement.
• Private Medical Insurance.
• Group annual bonus scheme.

To provide a market-leading claims advocacy service with responsibility for the effective management, negotiation and settlement of Facultative Reinsurance claims, predominantly Property and Energy risks. The role requires the proactive handling of complex claims, strong stakeholder management skills and the ability to provide technical guidance and support to clients and broking colleagues across international markets.

• Management and control of Facultative Reinsurance claims from notification through to final settlement.
• Providing sound technical advice and claims advocacy support to clients and broking teams.
• Reviewing claim notifications and policy/reinsurance contract documentation to identify coverage issues and potential areas of dispute.
• Preparing and maintaining accurate claims files and internal claims records.
• Producing claims information and presenting to reinsurers, clients and other stakeholders, either in written or virtual formats.
• Monitoring reinsurers' agreement and payment of funds and ensuring timely settlement to the appropriate beneficiary.
• Reporting any claims difficulties, coverage concerns or market issues promptly to management.
• Liaising effectively with clients, reinsurers, loss adjusters, experts and brokers to progress claims to successful resolution.
• Building and maintaining strong professional relationships with clients and market contacts through prompt, proactive and professional communication.
• Ensuring effective liaison with broking colleagues, including the provision of claims information and statistics to support renewals, placements and client presentations.
• Ensuring effective liaison with accounting colleagues regarding collection and payment of funds, ledger queries and claims settlements.
• Maintaining accurate electronic and physical claims records.
• Utilising CLASS…