Technical Account Manager; Canadian Casualty

At Price Forbes, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Price Forbes means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.

You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

• Employer pension contribution of 10% (providing you, the Employee provides 5%).
• Good work life balance - flexibility to suit you.
• Competitive salary.
• Life Assurance at X4 of your base salary.
• Group Income Protection.
• Generous Annual Leave entitlement.
• Private Medical Insurance.
• Group annual bonus scheme.

To provide comprehensive technical and administrative support to the International Casualty team, ensuring the accurate and timely processing of insurance documentation, premium transactions, policy records, and multinational requirements. The role is responsible for maintaining high levels of service to brokers, insurers, network partners, and clients while ensuring compliance with regulatory and contractual obligations.

• Prepare, review and process insurance documentation, including slips, endorsements, certificates, policy wordings. Arrange premium and brokerage transactions accurately and in accordance with company procedures.
• Ensure all policy and client information is accurately recorded within internal systems. Create and maintain policy records.
• Liaise with brokers, underwriters, Coverholders and clients to obtain outstanding information and resolve queries.
• Monitor and progress outstanding actions to ensure service levels and deadlines are met.
• Assist with premium allocations, reconciliations and resolution of accounting queries.
• Support the placement and renewal process by preparing market documentation and obtaining required approvals.
• Produce management information and reports as required.
• Ensure compliance with FCA requirements, contractual obligations and internal controls.
• Identify opportunities to improve processes and enhance operational efficiency.
• Maintain accurate electronic filing and document management systems.
• Provide support during audits, regulatory reviews and internal quality assurance activities.

• Previous experience within a technical, operations or insurance support role.
• Good understanding of insurance principles and policy documentation.
• Strong attention to detail and commitment to accuracy.
• Excellent organisational and time management skills.
• Ability to manage…