Subsidence Adjuster

Location: South East London

Subsidence Loss Adjuster

Location:

South East England (covering an allocated geographical area, with the patch tailored around your location and experience) Overview:
We are working with a well established UK loss adjusting business looking to strengthen its Subsidence team across the South East. This is an excellent opportunity for an experienced Subsidence Adjuster to manage a varied caseload, covering everything from straightforward claims to technically complex losses requiring detailed investigation and specialist input. You will take ownership of claims from initial instruction through to resolution, carrying out site visits, assessing structural damage and working with engineers and contractors to determine appropriate remedial solutions.

The role offers a high degree of autonomy, with a geographical area tailored to your location and experience to help minimise travel. There is also scope to develop your technical expertise, gain exposure to higher value claims and progress your career within the wider Property operation.

Role Responsibilities:

Managing a portfolio of subsidence claims from initial instruction through to settlement. Carrying out site inspections to assess the nature and extent of damage and establish the appropriate claims strategy. Investigating the cause and circumstances of subsidence and considering alternative causes where appropriate. Reviewing policy wordings, schedules, endorsements and exclusions to establish indemnity and policy liability. Assessing structural damage and considering the potential impact on buildings, contents and associated losses.

Reviewing reports from engineers, structural specialists, surveyors and other appointed experts. Appointing and managing engineers, contractors, surveyors and other specialists throughout the claim. Agreeing appropriate scopes of work and reviewing repair estimates and proposed remedial solutions. Monitoring investigations, movement monitoring and remedial works where required. Producing detailed reports for insurer and delegated authority clients, including recommendations on liability, quantum, reserves and claims strategy.

Setting and reviewing reserves throughout the lifecycle of the claim. Liaising with policyholders, brokers, insurers, contractors and technical specialists throughout the claim. Identifying potential recovery, contribution, subrogation and fraud concerns. Negotiating quantum and settlement within delegated authority. Managing claims proactively and ensuring they progress within agreed service levels and timescales.

Experience:

Previous loss adjusting experience, with a strong background in subsidence claims. Experience handling domestic property claims, with commercial property experience advantageous. Good understanding of subsidence, property damage, policy wordings, indemnity, liability and quantum. Experience interpreting technical reports and working with engineers, surveyors and other specialists. Comfortable managing a caseload independently and taking ownership from instruction through to settlement. Confident attending site and dealing directly with policyholders, insurers, contractors and appointed experts.

Strong communication and report writing skills, with the ability to explain technical matters clearly to different audiences. Higher value or technically complex subsidence experience would be particularly relevant for more senior appointments. Chartered Insurance Institute and/or Chartered Institute of Loss Adjusters qualifications are advantageous, with further qualification support available. Full UK driving licence and willingness to travel within the allocated geographical area.

Career Development & Package:

This role offers experienced Subsidence Adjusters the…