Director, Sign Language Interpreting & Communication Access

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Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college’s mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Director, Sign Language Interpreting & Communication Access

Directs, plans, leads, and evaluates interpreter, captioning, and other communication access services for Deaf, Hard of Hearing, Deaf Blind, and other individuals requiring communication accommodations who participate in Austin Community College (ACC) programs, services, activities, and events.

Provide strategic leadership and operational oversight for Interpreter and Communication Access Services, including developing, implementing, evaluating, and continuously improving programs, policies, procedures, staffing, and daily operations to ensure effective communication access in alignment with applicable Administrative Rules, Board Policies, and institutional standards.

Supervise and develop personnel and service providers by recruiting, hiring, training, coaching, providing interpreter evaluations, scheduling, and managing staff interpreters, hourly and contract interpreters, captioners, and other communication access providers in accordance with ACC policies and applicable employment laws.

Oversee the coordination and delivery of communication access services , including sign language interpreting, transliterating, CART, live captioning, Video Remote Interpreting (VRI), and other appropriate services for students, employees, faculty, visitors, and participants in ACC programs, classrooms, meetings, events, and activities.

Coordinate complex and large-scale communication access needs for events, orientations, conferences, special programs, continuing education, workforce programs, and activities involving multiple stakeholders, service providers, technologies, or venues.

Collaborate with faculty, staff, technology teams, and College departments to identify and remove communication access barriers; address complex accommodation needs; and support accessible educational programs, services, technology, facilities, and College activities.

Support accommodation and accessibility processes for Deaf and Hard of Hearing students , including participating in the interactive process as appropriate, coordinating approved communication accommodations, providing consultation, and supporting students throughout their…