Head of Supply Chain and Inventory

Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events.

Department:
Operations

Location:

London
Reports into:
Director of Operations

We are looking for a Head of Supply Chain and Inventory. The successful candidate will own the end‑to‑end inventory lifecycle across finished goods, service parts, repair components, and sub‑assemblies. The Head of Supply Chain and Inventory will ensure accurate visibility, disciplined control, and forward‑looking planning to support Disguise's global operations. This is a pivotal position in the evolution of the organisation, shifting from reactive procurement to proactive, data‑driven inventory management, with a strong emphasis on:

• Forecasting and demand planning
• Stock optimisation and cost control
• BOM‑driven material planning
• Automation and system‑led processes
• Structured stakeholder management with manufacturers and vendors

The Head of Supply Chain and Inventory is the single point of accountability for inventory health, balancing availability, cost, risk, and scalability as the business grows.

• Inventory Ownership, Governance & Control
• Own global inventory visibility and integrity across all stock types.
• Ensure critical spare part availability to support Service Centres and global RMA commitments.
• Maintain Net Suite as the single source of truth for all inventory‑related data.
• Define and maintain robust stock classification and lifecycle controls; lead cycle counts and audits.
• Manage risks related to excess and slow‑moving inventory; obsolescence and EOL exposure; shrinkage and write‑offs.
• Planning, Forecasting & Replenishment
• Develop rolling inventory forecasts from sales demand, service consumption, RMA and project‑based demand.
• Own replenishment logic and planning parameters (MOQ, lead times, safety stock, reorder points).
• Partner closely with Operations, Hardware, Product Management and Service Centres to ensure inventory plans align with the roadmap, capacity and service‑level expectations.
• Support New Product Introductions (NPI), ramp‑up planning, product transitions, redesigns and End‑of‑life (EOL) planning.
• BOM, Material Planning & Cost Control
• Own inventory‑related aspects of Bill of Materials (BOM) management, ensuring accuracy of part structures and usage quantities; alignment between engineering BOMs and operational inventory.
• Work with Hardware and Manufacturing partners to anticipate component‑level demand and identify cost, availability, and risks.
• Control inventory value, holding costs, aged stock and write‑offs.
• Support Finance with inventory valuation accuracy, forecasting and variance analysis.
• Automation, Systems & Reporting
• Drive automation of inventory planning and control processes.
• Continuously improve Net Suite configuration, workflows and reporting related to forecast accuracy, stock health, inventory turns and ageing.
• Define and maintain a standard inventory reporting cadence.
• Manufacturer & Vendor Stakeholder Management
• Act as the primary operational interface for inventory‑related coordination with contract manufacturers, key component vendors and repair and refurbishment partners.
• Align forecasts, lead times and material availability with external partners.
• Manage risks related to supply constraints, long lead‑time components and demand volatility.

• Proven experience impacting inventory, stock planning or supply chain management within a hardware, technology or manufacturing environment.
• Proven experience using automations to improve efficiency within stock.
• Commercial experience using inventory control methodologies.
• Commercial experience forecasting and demand planning.
• Net Suite experience.
• Experience managing inventory across third‑party warehouses and external partners.
• Experience with BOM management and material planning.
• Nice to have: familiarity with electronics, components or technical spare parts.
• Commercial experience in scale‑up or…