Night Dispatch Controller

Location: South London

Full

Job Description

This is an established and well‑respected private hire operation with a strong presence across South London, known for reliability, professionalism and a supportive team culture.

With continued growth planned through 2026, the business is expanding its control room function and is looking for experienced Night Dispatch Controllers to join a fast‑paced, high‑energy team. This role is ideal for someone who works well independently, understands night‑time logistics, and remains calm and decisive during quieter but higher‑stakes hours.

The Role:

Night Dispatch Controller

This is a key operational role, acting as the backbone of night‑time services.

Responsibilities include:

Precision Dispatching:
Using the Cordic system to allocate work efficiently during night operations
Forward Planning:
Managing pre‑booked work, late‑night demand and early‑morning ramp‑ups
Operational Awareness:
Keeping services running smoothly with reduced staffing and support
Problem Solving:
Handling delays, route issues and unexpected challenges calmly and professionally

Shift Pattern (Nights)

4‑on / 4‑off rotating roster
Night shifts: 18:00 - 06:00

This pattern provides regular blocks of time off and consistency around working hours.

What We're Looking For

Experience:

Minimum 1 year in a dispatch or control role (Cordic experience highly desirable)
Local Knowledge:
Strong working knowledge of Croydon, South London and surrounding areas
IT

Skills:

Confident using computer systems and digital dispatch software
Mindset:
Reliable, organised, able to work independently at night while remaining aligned with the wider operation

The Details

Pay:
From £16.00 per hour (negotiable depending on experience)
Status:
Full‑time, self‑employed position
Environment:
Supportive team culture where feedback and improvement ideas are welcomed

Interested?

Applicants are encouraged to explain why they are well‑suited to night‑shift operations and how they can contribute to the company's continued growth.

Job Type: Full‑time
Expected

Hours:

36-48 per week

Work Location:

In person

Application Questions:

Where are you currently located?
Do you have at least 1 year of customer service or dispatch experience? Please apply with your CV and we will call you