Supply Chain Specialist

Company Overview

Vida Corp is Australia’s largest independent health, wellness, and beauty powerhouse and part of DBG Health. We deliver affordable and innovative solutions that enhance well‑being for millions of customers and lead the way in pharmaceuticals, consumer goods, beauty, health, and wellness with over 1,000 professionals.

Vida Corp’s consumer division represents market‑leading brands such as MCoBeauty, Esmi Skin Minerals, Nude by Nature, Sun Skills, PONi cosmetics and more. With a successful European launch of MCoBeauty in London, we continue to expand globally through new launches such as Nude by Nature and Esmi Skin Minerals.

We are hiring a Supply Chain Specialist to strengthen our operational capability across the UK and Europe as we expand MCoBeauty across the region. This role will support the Head of Supply Chain & Operations in delivering day‑to‑day supply chain operations, including demand planning, supply planning, logistics, inventory, and order management.

As a hands‑on specialist you will build and improve processes, reporting tools, dashboards, work instructions and SOPs, monitor performance, investigate failures, and lead continuous improvements across service levels, availability, inventory, logistics and cost‑to‑serve.

• Act as the day‑to‑day point of contact for operational queries across demand planning, supply planning, logistics, inventory and order management.
• Support the resolution of operational issues and escalating significant service or financial risks where required.
• Lead regular operational and performance meetings with our third‑party logistics partner, Mainfreight.
• Track agreed actions and ensure operational issues are followed through to resolution.
• Support retailer launches, new product introductions, promotional activity, peak planning and new account go‑lives.
• Support the Supply Chain operating rhythm, including S&OP inputs, performance reviews and cross‑functional planning.
• Provide operational cover across demand planning, supply planning, logistics and order management during periods of absence.
• Develop, improve and embed supply chain processes, work instructions and standard operating procedures.
• Build and maintain planning tools, trackers, dashboards, KPI reports and performance updates.
• Monitor key measures including service level, fill rate, out‑of‑stocks, inventory health and cost‑to‑serve.
• Lead root‑cause analysis into service failures and coordinate corrective and preventative actions.
• Identify and deliver process improvements across planning, inventory, logistics and customer service.
• Track the impact of improvement initiatives and report progress to the Head of Supply Chain & Operations.
• Act as the Supply Chain representative in relevant system implementations and enhancements, including ERP, EDI and warehouse management integrations.
• Represent Supply Chain in customer, retailer, commercial and quarterly business review meetings when required.
• Prepare and present supply chain performance, risks, mitigation plans and recommendations to internal and external stakeholders.
• Partner with commercial teams on product availability, service, delivery and retailer requirements.
• Build positive working relationships with key retail customers across the UK and Europe.
• Support demand and supply planning through scenario analysis, risk assessment and operational recommendations.
• Proactively identify potential supply disruptions and coordinate mitigation plans with relevant stakeholders.

• At least three years’ experience in supply chain, logistics, planning or operations within beauty, cosmetics, FMCG, consumer goods or a related industry.
• Strong understanding of end‑to‑end supply chain operations including demand planning, supply planning, inventory, order management, distribution and logistics.
• Experience developing and improving processes, SOPs, work instructions and operational tools.
• Strong Excel skills with experience building trackers, reporting tools, dashboards and performance analysis.
• Experience with business intelligence or dashboarding tools is advantageous.
• Confident leading operational meetings with…