Commodities & Logistics Coordinator

Ready to find the right role for you? Salary:
Competitive salary per annum plus Veolia benefits.

Hours:

40 hours per week, Mon-Fri (12-month Fixed Term Contract starting Mid September).

Location:

London, N1 9JY
.

• 25 days of annual leave plus bank holidays.
• Access to our company/people's pension scheme.
• Discounts on groceries, retailers and other items.
• Access to resources for physical, mental and financial health, including 24‑hour virtual GP access year‑round.
• Paid day of leave each year to volunteer locally.
• Ongoing training and development opportunities.

• Organise the sale and purchase of secondary commodities (primarily recyclates) and products produced by Veolia Material Recovery Facilities and other Veolia sites across the UK.
• Administer sales activity accurately and on time, ensuring all transactions and communications are processed within required timescales.
• Coordinate domestic and overseas logistics, including planning and managing export shipments to ensure timely, compliant dispatch.
• Liaise with Veolia sites and external customers to manage stock control, service requests, and day‑to‑day operational queries.
• Source and coordinate transport subcontractors when work cannot be covered internally, aiming to minimise unexpected charges.
• Track customer service and communication, resolving issues quickly and maintaining a professional, responsive service.
• Resolve invoice disputes and queries for both suppliers and customers, escalating where necessary.
• Ensure customers have correct information and documentation for duty of care, waste compliance and export procedures.
• Support the wider commodities and logistics function, including covering for the other Commodities and Logistics Coordinator when business critical.
• Produce ad‑hoc management information as required and contribute to monthly KPI reporting in line with the Business Management System.

• Degree qualified or equivalent, with previous logistics and office experience that involved regular customer contact.
• Strong organisational and time‑management skills, with the ability to manage multiple priorities and maintain excellent attention to detail.
• Confident communicator with strong customer service skills, able to build effective working relationships with both internal stakeholders and external customers.
• Dynamic and resilient, comfortable working at pace and under pressure while maintaining a disciplined and professional approach.
• Ability to work collaboratively as part of a team, while taking sole responsibility for specific customers and/or Veolia facilities.
• IT proficient, including intermediate capability in Google Sheets and confidence working with systems for stock control and reporting.
• Good understanding of compliance expectations, with the ability to follow standard processes and work in line with duty of care and regulatory requirements.
• Desirable: experience in waste management/recycling, negotiation skills, and/or language skills to support overseas logistics and customer communication.

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long‑term condition who opt‑in to the Disability Confident scheme, and meet the minimum criteria for our roles. We are committed to ensuring all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.