Product Manager – Supply Chain

Overview

• Define and own the product vision, strategy, and roadmap for international supply chain products supporting Joybuy's European operations
• Align product priorities with broader business goals and market expansion plans
• Drive the full product lifecycle from discovery and requirements definition through design, development, launch, and continuous iteration
• Write clear PRDs, define success metrics, and ensure timely delivery
• Lead product initiatives across one or more domains, cross-border inventory management, warehouse management systems (WMS), order fulfilment and allocation, last-mile delivery integration, returns and reverse logistics, carrier management, and supply chain visibility
• Dive deep into supply chain operations and business scenarios, work with local fulfilment teams, merchants, logistics partners, and customer service to identify pain points and opportunities
• Translate operational insights into product improvements that drive efficiency, cost reduction, and customer satisfaction
• Define and track key product metrics (fulfilment SLA, cost per order, inventory turnover, on-time delivery rate, return rate, etc.)
• Use data to prioritise, measure impact, and drive continuous optimisation
• Partner closely with teams to drive alignment and execution excellence

• Bachelor's degree or equivalent practical experience
• 7+ years of product management experience, with at least 3+ years in supply chain, logistics, or fulfilment-related product roles
• Deep understanding of supply chain and logistics operations, experience with WMS, OMS, TMS, inventory management, or last-mile delivery systems
• Proven track record of delivering complex, cross-functional product initiatives from concept to launch at scale
• Strong analytical and data-driven mindset, comfortable with SQL, A/B testing, and quantitative analysis
• Excellent stakeholder management and communication skills, with the ability to navigate a matrix organisation across multiple time zones
• Fluent in English.

• product management
• supply chain operations
• logistics
• data analysis
• SQL
• A/B testing
• quantitative analysis
• product lifecycle management
• success metrics definition
• continuous optimisation

• stakeholder management
• communication
• analytical mindset
• cross-functional collaboration
• problem-solving
• strategic thinking
• leadership
• adaptability
• customer satisfaction focus
• execution excellence