Senior Operations

We are seeking an experienced and motivated Operations Manager (& Senior Operators) to oversee our clients busy commercial Operations function. This role is responsible for the end-to-end management of the supply chain process, ensuring the efficient and cost-effective movement of product from procurement through to final customer shipping delivery.

The successful candidate will drive operational excellence, manage key stakeholder relationships, ensure compliance with industry regulations, and lead a high-performing operations team in a fast-paced trading and logistics environment.

Key Responsibilities

Operational Leadership

• Manage and oversee daily operations activity across the business.
• Ensure efficient execution of the end-to-end supply chain process from procurement through to customer delivery.
• Develop and implement operational strategies that support business objectives.
• Drive continuous improvement initiatives to enhance efficiency, service quality, and profitability.
• Introduce and support the implementation of new technologies and operational methodologies.

Supply Chain, Shipping & Logistics Management

• Monitor and optimise logistics activities to ensure timely and cost-effective product delivery.
• Coordinate with suppliers, customers, terminals, inspection companies, incoterms, brokers, and transport providers.
• Ensure operational activities align with contractual obligations and customer requirements.
• Maintain high standards of service delivery and operational performance.

Stakeholder Management

• Build and maintain effective relationships with key external stakeholders, including:
  • Suppliers
  • Barge and ship owners
  • Storage terminals
  • Brokers

Compliance & Risk Management

• Ensure all operations comply with relevant legislation, industry regulations, and company policies.
• Develop and maintain operational procedures and compliance frameworks.
• Identify operational risks and implement mitigation strategies to protect business interests.
• Promote best practice across all operational activities.

Performance Management

• Establish and monitor key operational performance metrics.
• Analyse operational data to identify trends, risks, and opportunities for improvement.
• Produce management reports and operational performance updates.
• Drive accountability and continuous improvement across the team.

Team Leadership

• Lead, coach, and develop the Operations team.
• Provide guidance, support, and training to ensure high levels of performance and engagement.
• Foster a collaborative and results-driven working environment.
• Support succession planning and talent development within the team.

Financial Management

• Develop and manage operational budgets.
• Monitor operational expenditure and identify cost-saving opportunities.
• Support financial planning and reporting processes.

Experience & Qualifications

Essential

• Bachelor's degree or higher in Logistics, Supply Chain, Business, or a related discipline.
• 5–10 years' experience within operations, logistics, supply chain, or commodity trading environments.
• Proven experience managing operational teams.
• Strong knowledge of international trade terms (Incoterms), supply chain processes, and logistics operations.
• Advanced knowledge of Microsoft Office applications and ERP systems.
• Fluent English, both written and verbal. (NB: No sponsorship is provided)

• Experience with in the energy, fuel, commodities, or bulk liquids sectors (desirable)