Road Freight Operator

Location: Greater London

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,. The ideal candidate must have some road freight experience either Import or Export.

ROLE:
Road Freight - Import or Export

LOCATION:

Southall

BASIC SALARY: £30k to £35k.

HOURS:

Monday to Friday: 0800 am to 4:30pm or 08:30am to 5:00pm or 9;00am to 5:30pm

ROLE:

* Plan, book, and manage road freight transport for inbound and outbound shipments

* Liaise with haulage companies and freight forwarders to negotiate rates and delivery schedules

* Monitor shipments and proactively resolve delivery delays or transport issues

* Ensure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/ export documents)

* Track transport costs and support cost control initiatives

* Provide transport partners with precise collection and delivery instructions.

* Monitor incoming emails to identify, flag, and escalate potential operational issues.

* Monitor and report on KPI performance to ensure operational targets are met.

* Support customs processes.

* Be willing to participate in an on call weekend rota to support operational continuity.

* Carry out general ad hoc duties to support the wider Operations team.

Coordination & Communication

* Act as a key point of contact between suppliers, transport providers, warehouses, and internal teams

* Provide regular shipment and order status updates to stakeholders

* Escalate risks to service levels or supply continuity when necessary

* Ensure compliance with company policies, transport regulations, and health & safety standards

* Maintain accurate records and documentation and upload and file in the platform.

* Identify opportunities to improve logistics efficiency and purchasing processes

Skills and Competencies

* Strong understanding of road freight operations and logistics processes including customs

* Experience with purchase order systems and ERP software

* Excellent organisational and time-management skills

* Strong attention to detail and accuracy

* Effective communication and negotiation skills

* Ability to work under pressure and meet deadlines

Knowledge & Experience

* Previous experience in logistics, transport coordination, or supply chain operations

* Experience managing purchase orders and supplier communication

* Familiarity with UK and EMAT road transport regulations and customs(desirable)

* Worked with Cargo Wise and Lima (desirable)