Customs Supervisor

Customs Supervisor

Location:

North Manchester Salary: up to £45,000  Benefits Type:
Full-Time, Permanent 100% office based position About the Opportunity An established and growing international logistics and supply chain business is seeking an experienced Customs Supervisor to lead customs operations and support a high-performing team. This confidential opportunity would suit an individual with strong customs clearance expertise, leadership experience, and a thorough understanding of UK customs regulations and compliance. Working within a fast-paced environment, you will oversee customs clearance activities, manage operational priorities, support team development, and ensure high standards of compliance and customer service are maintained.

Key Responsibilities Customs Operations Manage and oversee import and export customs declarations, ensuring accuracy and timely submission Act as the primary point of contact for customs-related queries from customers, colleagues, and external stakeholders Monitor customs entries and ensure all follow-up actions are completed efficiently Maintain a strong understanding of UK customs legislation and ensure compliance with current regulatory requirements Ensure all shipment records and customs documentation are accurately maintained within operational systems Team Leadership Supervise and support a customs operations team, ensuring workloads are effectively managed and allocated Monitor individual and team performance against operational targets and service standards Identify training needs and implement development plans to enhance team capability Provide guidance, coaching, and support to promote continuous improvement and operational excellence Commercial & Financial Responsibilities Ensure customs duty and tax payments are processed and invoiced appropriately Maintain awareness of operational costs and profitability Support month-end processes, including financial reporting and account reconciliation activities Ensure customer invoicing is completed accurately and within agreed timescales Produce performance and operational reports for management review Customer & Compliance Focus Build and maintain strong, professional relationships with customers and business partners Ensure compliance with all relevant customs regulations, trade agreements, tariff requirements, and border controls Promote best practice and adherence to internal processes and operational standards About You Minimum 5 years' experience within Customs, Freight Forwarding, International Trade, or a related sector Strong knowledge of UK customs procedures and compliance requirements Experience supervising or managing operational teams Sound understanding of customs regimes and procedures, including inward and outward processing concepts Knowledge of trade agreements, tariff classifications, and duty management processes Experience working with IPAFFS and customs clearance platforms Excellent communication and stakeholder management skills Strong attention to detail and the ability to prioritise work in a deadline-driven environment What's on Offer?

Competitive salary package Career progression opportunities within a growing business Supportive and collaborative working environment Exposure to a diverse international customer base If you are keen to find out more, please contact Adam Norris at Reed or apply now.