Planning Coordinator

At Oritain, we’re solving a problem most people don’t even realise exists until it matters. Where did this product really come from? Is it what it claims to be?

We are global leaders in product origin verification, with locations in Auckland, Dunedin, London, Singapore, Paris and Washington D.C.

We sit at the intersection of forensic science and supply chain technology, harnessing science and data to verify the genuine origin of materials across the world's most critical commodities. Our mission is to protect people and the planet by ensuring transparency and integrity in global supply chains.

As demand for our testing services continues to grow across our global laboratory network, we are seeking a Planning Coordinator to join our Logistics and Planning team in London.

We're building something special.

As a Planning Coordinator, you'll join a high-growth company operating at the forefront of supply chain transparency, one of the fastest-growing and most important markets in business today. As organisations face increasing regulatory, compliance and risk pressures, demand for our solutions continues to accelerate, creating significant opportunity for both our customers and our people.

You’ll sit at the centre of Oritain's global laboratory network, managing the allocation and flow of samples to ensure they're directed to the most suitable lab, based on capacity, capability and turnaround time. Acting as the central coordination point, you’ll balance workloads, collaborate with logistics and collection teams for timely dispatch, and partner with lab managers and suppliers to maintain seamless operations, uphold chain-of-custody, and optimise resource utilisation.

This prevents bottlenecks and ensures accurate, timely results for our customers.

You’ll work in a high-performance, high-engagement environment where ownership is valued, ideas are encouraged, and success is shared. Our leaders are visible, collaborative and invested in helping people grow. We believe in developing future leaders from within, providing stretch opportunities, and creating career paths for people who demonstrate curiosity, drive and the ability to learn quickly.

If you're someone who wants more than just a coordination role, are looking for a place where you can build relationships across functions, contribute to a meaningful mission, and build a long-term career alongside a talented team, we'd love to hear from you.

• Allocate and coordinate incoming samples across the global laboratory network, ensuring assignment based on capacity, capability, location and turnaround requirements.
• Monitor workloads, balance demand, and collaborate with logistics and laboratory teams to maintain optimal flow, timely dispatch and quality standards.

• Manage and maintain accurate sample shipment tracking and planning SOPs, ensuring compliance with Oritain's quality standards.
• Coordinate with laboratories to confirm analysis capacity and timelines, supporting timely and efficient sample processing.

• Collaborate with internal and external stakeholders to ensure requirements are clearly understood and met.
• Coordinate shipments and keep stakeholders informed of timelines and delivery requirements for smooth execution.

• Drive reliability improvement initiatives across laboratories by leading root cause analysis, corrective actions and systemic process enhancements.
• Use performance metrics and cross-functional collaboration to identify and implement projects that optimise efficiency and prevent recurrence of issues.

• Implement a risk-based approach to managing operational reliability and lab performance, ensuring proactive mitigation of issues.
• Track and report key metrics, providing actionable insights to senior leadership to support informed decision-making.

• Foster a high-performance, learning-oriented culture while promoting strong communication and training practices.
• Collaborate with Operations, Laboratory Management and Technical Teams to ensure systems…