Road Freight Operator

Location: Heathrow

Job Title:

Road Freight Operator

Location:

Hounslow, Middlesex (commutable from Heston, Osterley, Isleworth, Feltham, Southall)

Salary: £35,000 - £38,000 DOE Including Bonus

Hours:

Full-time, Monday–Friday + occasional weekend on-call rota

About the Role

We're looking for an experienced Road Freight Operator to join a busy logistics operation, coordinating road freight movements for imports, exports, cross trade, and domestic shipments. You'll be the key link between suppliers, hauliers, and internal teams — keeping goods moving on time, on budget, and fully compliant.

What You'll Be Doing

* Planning, booking, and managing road freight transport (inbound and outbound)

* Liaising with hauliers and freight forwarders to agree rates and schedules

* Monitoring shipments and resolving delivery delays proactively

* Preparing accurate transport documentation (CMRs, delivery notes, consignment/customs docs)

* Providing transport partners with clear collection and delivery instructions

* Supporting customs processes for import/export

* Monitoring KPIs and reporting on operational performance

* Acting as main point of contact between suppliers, warehouses, and internal teams

* Maintaining accurate records on the operational platform

* Participating in an on-call weekend rota

What We're Looking For

* Previous experience in logistics, transport coordination, or supply chain operations

* Solid understanding of road freight and customs processes

* Experience with purchase order systems and ERP software

* Strong attention to detail and time-management skills

* Confident communicator, comfortable negotiating with suppliers and hauliers

* Familiarity with UK/EU customs and road transport regulations (desirable)

* Experience with Cargo Wise and/or Lima (desirable)

* GCSEs including Maths and English (or equivalent)

Apply Now and someone within the Freight Team will be in touch within 24 hours to discuss next steps