Director of Supply Chain EMEA

Director Supply Chain EMEA

Ready to make your mark at the worlds leading sandwich brand

Why Join Subway

At Subway were building something significant. Our mission is clear to grow franchisee profitability brand relevance and long-term value and our corporate teams sit at the heart of making that happen.

Were a business that believes in meritocracy. Results open doors here and the people who thrive are those who bring accountability strategic thinking and a genuine drive to create long-term impact. Youll be empowered to think and act like an owner because thats exactly what we need from our people.

We move with pace and purpose. We adapt quickly focus innovation where it counts and arent afraid to make bold decisions. Alongside that integrity is non-negotiable we hold ourselves to the highest standards in how we work how we lead and how we treat one another.

And while we take our work seriously we also know that the best results come from teams who celebrate progress support each other and bring real energy to what they do.

About the role:

We are searching for a Director Supply Chain to support our EMEA team.

The Director Supply Chain is responsible for managing and optimising supply chain operations across the EMEA region acting as the primary operational point of contact between Subway third-party supply chain groups and Master Franchisee partners.

This role drives operational excellence ensures compliance with contractual obligations and brand standards and supports regional growth initiatives through proactive supply chain management and cross-functional collaboration. Reporting to the CFO EMEA the Director translates regional strategy into day-to-day execution resolves supply chain challenges and delivers data-driven insights to inform decision-making.

Responsibilities include but are not limited to:

• Serve as the primary day-to-day liaison between Subway EMEA and third-party purchasing groups ensuring consistent delivery against contractual SLAs KPIs and quality standards
• Lead regular performance review meetings driving continuous improvement and escalating risks or service failures to senior leadership as required
• Manage supplier and vendor relationships supporting commercial discussions and contract negotiations to secure cost-effective high-quality supply chain solutions
• Partner with Master Franchisee teams across EMEA to ensure supply chain solutions are fit for purpose in local markets while upholding brand quality and compliance standards
• Provide hands-on guidance to franchisee partners on supply chain processes approved supplier onboarding and issue resolution
• Support new market entries and product launches by coordinating supply chain readiness activities and share best practices across the franchisee network
• Monitor end-to-end supply chain performance across EMEA proactively identifying risks and implementing mitigation and contingency strategies
• Ensure full compliance with food safety regulations Subway quality standards ethical sourcing requirements and applicable local market legislation
• Drive continuous improvement across inventory management logistics and distribution to optimise cost efficiency and service levels
• Partner with QA Marketing Development Operations Legal and Finance to align supply chain activities with broader business objectives
• Ensure supply chain readiness for promotional campaigns limited-time offers and seasonal demand acting as the supply chain representative on cross-functional project teams
• Develop and maintain supply chain dashboards and reporting frameworks translating data into clear actionable insights and business cases for senior leadership

Skills & Abilities:

• Proven experience managing third-party supply chain providers logistics partners and vendor relationships in a fast-paced multi-market environment
• Demonstrated ability to support franchise or master franchise models across culturally diverse markets with strong familiarity with the EMEA regional landscape
• Strong analytical capability and proficiency in supply chain reporting tools with the ability to translate complex data into clear business insights
• Strong commercial acumen and negotiation skills with the ability to influence stakeholders at all levels
• Excellent project management skills with the ability to manage multiple priorities simultaneously
• Outstanding communication and interpersonal skills with experience building trusted relationships across internal teams external partners and franchisee networks
• Knowledge of food safety quality assurance and ethical sourcing standards within the QSR or FMCG industry
• Fluency in English required; additional European language skills advantageous

Additional requirements:

• Bachelors degree in Supply Chain Management Business Administration or a related field
• An MBA or postgraduate qualification in Supply Chain Logistics or Business is advantageous; professional certifications such as CIPS APICS/CSCP or equivalent are beneficial
• 10 years experience in supply chain management preferably within QSR…