Logistics Specialist, Inventory & Inbound Operations

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are looking for a Logistics Specialist to join our Rest of World Logistics team, based in London.

This role will have two key areas of ownership:
inventory integrity and inbound operations across Oura’s international logistics network.

You will be responsible for ensuring that inventory movements across Oura’s systems and logistics partners are accurate and well controlled, owning critical weekly and month-end reconciliation processes, and driving discrepancies through to resolution. We are looking for someone who has practical experience of inventory reconciliation in a multi-warehouse or multi-3PL environment and can bring proven processes, controls and best practices into Oura as our network continues to scale.

Alongside this, you will own the operational management and visibility of inbound shipments into our distribution centres, establishing clear KPIs and processes to ensure inventory is received accurately, on time and with full visibility of any exceptions.

A major focus of the role will be automation and continuous improvement
. We are actively working to reduce manual operational activities, automate reconciliation and improve system integrations. This role will therefore not simply operate existing processes, but will be expected to challenge them, simplify them and help build more scalable, exception-based ways of working.

• Own inventory accuracy and reconciliation across Oura systems and multiple logistics partners and fulfilment locations.
• Support and coordinate cycle counts and physical inventory activities across our logistics network, with flexibility to travel to distribution centres as required.
• Manage daily, weekly and month-end controls to ensure inventory transactions are accurately reflected across Net Suite and 3PL systems.
• Own the end-to-end investigation and resolution of inventory discrepancies, including receipts, shipments, returns, adjustments, damages, overs and shortages.
• Review discrepancies between 3PL operational files and Oura systems and ensure issues are corrected at source.
• Monitor stock variances and negative inventory positions and drive timely resolution.
• Ensure inventory adjustments are appropriately investigated, documented and controlled.
• Support cycle counts and physical inventory counts across the logistics network.
• Identify recurring inventory issues, conduct root-cause analysis and implement preventative actions.
• Help establish consistent inventory controls and reconciliation standards across Oura’s growing 3PL network.

• Own the logistics inventory reconciliation process supporting month-end close across Oura’s international logistics network.
• Ensure required inventory reconciliations, supporting documentation and controls are completed accurately and within Finance timelines.
• Reconcile inventory across Oura systems and multiple 3PL locations, investigating differences and ensuring variances are resolved or appropriately explained.
• Work closely with Accounting and Finance to investigate and resolve…