Commercial Manager, Supply Chain

Deliveroo is now part of Door Dash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across Door Dash and Wolt. Together, we’re unlocking new possibilities as one global team.

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high‑impact investments, developing robust financial strategies, and ensuring we deliver long‑term value while pursuing our ambitious mission.

We're looking for a Commercial Manager, Global Supply Chain to join our team. This is a global role spanning the Door Dash, Deliveroo, and Wolt ecosystem, with Deliveroo as the hiring entity. This is a hybrid role based in our London office.

In this role, you'll help shape what our global supply chain looks like as Door Dash, Deliveroo, and Wolt increasingly act as one unified company — building a highly efficient commercial approach to how physical goods, logistics, and courier equipment move across our operations worldwide. Rather than three brands running separate playbooks, you'll help design the single commercial model that brings them together, turning fragmented regional practices into one coherent, scalable supply chain.

You’ll be joining the Global Supply Chain team, responsible for getting physical goods—courier apparel, equipment, in-store technology, and consumables to our riders, merchants, and partners across every market. Sitting underneath the Senior Commercial Manager, you will build and execute sourcing strategies, lead complex international negotiations, and manage supplier performance across the Door Dash, Deliveroo, and Wolt ecosystem.

• Translate category strategies into actionable sourcing plans across warehousing, last-mile fulfilment, apparel, manufacturing, and consumables, driving consolidation across our brands.
• Lead end-to-end competitive sourcing events, utilizing spend analytics, market intelligence, and total cost of ownership (TCO) modeling to secure optimal commercial outcomes.
• Build and execute robust negotiation positions, focusing on unit cost, freight, duty, quality protections, and working capital impact.

• Own the end-to-end contracting process in partnership with Legal, maintaining a complete contract register and enforcing lifecycle obligations, renewals, and rebates.
• Drive day-to-day commercial supplier management, conducting structured performance reviews, establishing operational KPIs, and managing Joint Improvement Plans.
• Mitigate supply chain risk and ensure continuity of supply, establishing dual-sourcing strategies, financial risk assessments, and strict ethical sourcing/modern slavery compliance across manufacturing partners.
• Partner with operational and logistics leadership to align requirements, streamline specifications, and build credibility across historically independent regional teams.

• Significant experience in supply chain sourcing, with a proven track record delivering measurable commercial value across logistics, 3PL, or manufactured goods categories.
• Demonstrated ability in end-to-end competitive sourcing, including hands‑on contract negotiation with major international suppliers and manufacturing partners.
• Proven capability in supplier relationship and performance management, with experience handling complex commercial disputes and driving joint innovation.
• Strong analytical and financial acumen, with expertise in total cost of ownership (TCO) modeling, landed cost…