E-Commerce Logistics Specialist Job London area,Greater London England UK,Supply Chain/Logistics

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. We are currently recruiting for a Europe E-Commerce Logistics Specialist to sit within the Logistics team, based in London office, with some travel, UNIQLO’s supply chain hubs across Europe.

You will be reporting into the EU E-Commerce Logistics Manager, working closely with local and global E-Commerce teams, and external logistics service providers. As part of the UNIQLO’s Logistics Team, you will be primarily responsible for quality of middle/final-mile delivery of UNIQLO parcels. Based on in-depth analysis of data and Voice of Customers (VOC), you are expected to improve UNIQLO’s supply chain.

You are also expected to work closely with our logistics service partners (warehouse and delivery companies).

What you will be responsible for

Analysing customers’ shopping experience (VOC) to find challenges in UNIQLO’s supply chain
Resolving any problems/complaints by compiling and analysing data
Analysing and summarising logistics costs for optimization
Planning and executing logistics projects and 3PL tenders
Establishing short, mid and long-term Supply Chain strategy
Communicating clearly and efficiently with internal stakeholders on all logistics topics
Working with logistics service providers (3PL and delivery companies)
Working with UNIQLO’s E-Commerce team and Customer Service team
Monitoring UNIQLO’s logistics KPIs and improving it

Skills and Attributes

E-Commerce Logistics Experience as a retailer or 3PL in Europe
Experience in a fast-paced working environment
Fluent in English both written and verbal
Excellent analytical and issue solving skills
Ability to process and analyze data
Ability to organise and prioritise own workload with minimal supervision
Leadership and interpersonal skills
Continuous improvement mindset and ability to adapt to change
Financial analysis
Strong skills in Microsoft Office
Contract and commercial negotiation (preferred)
Procurement and Tender (preferred)
Use of AI (preferred)
Fluent in Spanish or Italian (nice to have)

What we can offer you

26 days holiday + 8 bank holidays
Staff Discount 30%
Private Pension Scheme
Hybrid working, 2 days from home, 3 days in the office
Social events throughout the year
Seasonal Sample Sales
Personal performance and business bonus opportunities
Great Location - Close to transport links, underground Piccadilly and Oxford Street stations. Close by to shops restaurants/bars/cinema and gyms

UNIQLO is a Living Wage Foundation-accredited employer, committed to paying all our UK employees a real Living Wage. Commitment to Inclusion and Data Protection UNIQLO is an inclusive employer and welcomes applications from all backgrounds regardless of age, race, gender, sexual orientation, disability, or other protected characteristics. We are committed to safeguarding your privacy and personal information; please refer to our privacy policy for details on our recruitment process.

Recruitment Security Notice All official UNIQLO job postings will redirect you to our official careers page on Workday for application submission. The only exception is for roles advertised in Germany via the Hey Jobs platform. UNIQLO takes recruitment security seriously and is committed to protecting the recruitment process from misuse. #LI-HYBRID #LI-POST

UNIQLO is the largest of eight brands in the Fast Retailing Group. With global sales of approximately US $20.2 billion, for the fiscal year ending August 31, 2024, Fast Retailing is one of top three leading apparel retail companies in the world. UNIQLO has more than 2,300 stores in 25 markets around the world and continues to expand its footprint. UNIQLO’s Life Wear philosophy consist of offering clothing that comes from the Japanese values of simplicity, quality and longevity, constantly being innovated to bring more warmth, more lightness, better design, and better comfort to people’s lives.

For more information about UNIQLO and Fast Retailing, please visit and