E-Commerce Logistics Specialist

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.

We are currently recruiting for a Europe E-Commerce Logistics Specialist to sit within the Logistics team, based in London office, with some travel, UNIQLO’s supply chain hubs across Europe. You will be reporting into the EU E-Commerce Logistics Manager, working closely with local and global E-Commerce teams, and external logistics service providers.

As part of the UNIQLO’s Logistics Team,  you will be primarily responsible for quality of middle/final-mile delivery of UNIQLO parcels. Based on in-depth analysis of data and Voice of Customers (VOC), you are expected to improve UNIQLO’s supply chain. You are also expected to work closely with our logistics service partners (warehouse and delivery companies).What you will be responsible for Analysing customers’ shopping experience (VOC) to find challenges in UNIQLO’s supply chain

Resolving any problems/complaints by compiling and analysing data Analysing and summarising logistics costs for optimization

Planning and executing logistics projects and 3PL tenders

Establishing short, mid and long-term Supply Chain strategy

Communicating clearly and efficiently with internal stakeholders on all logistics topics

Working with logistics service providers (3PL and delivery companies)
Working with UNIQLO’s E-Commerce team and Customer Service team Monitoring UNIQLO’s logistics KPIs and improving it Skills and AttributesE-Commerce Logistics Experience as a retailer or 3PL in Europe Experience in a fast-paced working environment

Fluent in English both written and verbal

Excellent analytical and issue solving skills

Ability to process and analyze data Ability to organise and prioritise own workload with minimal supervision

Leadership and interpersonal skills

Continuous improvement mindset and ability to adapt to change

Financial analysis

Strong skills in Microsoft Office Contract and commercial negotiation (preferred)
Procurement and Tender (preferred)
Use of AI (preferred)
Fluent in Spanish or Italian (nice to have)
What we can offer you
26 days holiday + 8 bank holidays

Staff Discount 30%
Private Pension Scheme Hybrid working, 2 days from home, 3 days in the office

Social events throughout the year Seasonal Sample Sales Personal performance and business bonus opportunities

Great Location - Close to transport links, underground Piccadilly and Oxford Street stations. Close by to shops restaurants/bars/cinema and gymsUNIQLO is proud to be a Living Wage Foundation-accredited employer, committed to paying all our UK employees a real Living Wage. Commitment to Inclusion and Data Protection  UNIQLO is an inclusive employer and welcomes applications from all backgrounds regardless of age, race, gender, sexual orientation, disability, or other protected characteristics.

We are committed to safeguarding your privacy and personal information; please refer to our privacy policy for details on our recruitment process.  Recruitment Security Notice  All official UNIQLO job postings will redirect you to our official careers page on Workday for application submission. The only exception is for roles advertised in Germany via the Hey Jobs platform. UNIQLO takes recruitment security seriously and is committed to protecting the recruitment process from misuse.  

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Location:

London, United Kingdom Type:
Full time