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Operations Agent - Nights
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-10-28
Listing for:
Kevin Theobald Employment Agency
Per diem
position Listed on 2026-10-28
Job specializations:
-
Supply Chain/Logistics
Logistics Coordination, Freight
Job Description & How to Apply Below
Our client has a vacancy for a 4 on 4 off nights role
The role is located around Heathrow and is paying a salary up to £47k
Key requirements- Experienced with completing all functions of end-to-end AOG (Aircraft on Ground) shipments and the associated service requirements
- Strong operational experience (exports being the main focus)
- Customs entry experience would be advantageous, although this can be taught to candidates with solid industry knowledge
- Excellent communication and customer service skills
- Ability to respond quickly and professionally to customer emails and operational requirements
- Minimum 5-7 years of industry experience with significant exposure to aerospace export operations (AOG, engines, aircraft parts, hazardous goods).
Educated to a good standard of GCSEs with Maths & English level 5/C preferred.
A good standard of general computer skills - (knowledge in Microsoft Office; Word, Outlook, PowerPoint, Excel would be advantageous.)
Must be able to perform in a fast pace / high volume work environment.
Exercises judgment within defined procedures and practices
Cargo Wise software experience a plus.
Duties Include:- Demonstrate ability to recognize process improvement opportunities and effectively communicate, implement change.
- Resolves non-routine problems with specialised knowledge
- Must be able to perform in a fast pace / high volume work environment.
- Exercises judgment within defined procedures and practices
- Required to work hours other than the set shift hours to facilitate the completion of required work or resolve critical issues. Must be available for occasional on-call duty.
- Ability to work both collaboratively and autonomously in the work setting.
- A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
- Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
- Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!
- Maintain a high level of professionalism along with extreme discretion with all information at all times
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