Service Engineer

Role Overview

Otis is growing and is looking for a maintenance mechanic for a service engineer role located at Northwest London Route. The role involves safely maintaining a portfolio of lifts and escalator units to ensure the safety of passengers.

• Perform routine service checks on a number of units across the site, recording and escalating findings to the field manager.
• Be the face of the business, often providing updates to clients around work carried out.
• React to sudden breakdowns, working with both passengers and the client to provide a technical solution to breakdown issues.
• Perform minor repairs.

• The opportunity to work on site with some of our key clients.
• Working with and on market‑leading technology.
• Highly competitive salary along with overtime.

• Hold an NVQ Level 3 in lift service, maintenance, or repair.
• Hold a driver’s licence and be within a 1‑hour commute of Northwest London.
• Have at least 24 months of experience in the elevator sector.
• Have good skills in electricity and electrical engineering.
• Be a committed professional, with safety as your priority.
• Be comfortable communicating to others.
• Be curious, adaptable, and able to work alone or in a team.
• Be comfortable using electronic and digital tools.

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at