Private Sector Housing Officer LBHF

Private Sector Housing Officer LBHF
624260

Salary range: £43,308 - £54,360 per annum

Work location: Hammersmith & Fulham Civic Campus, 1 Unity Square, Hammersmith, London W6 9JU

Hours per week: 36

Contract type: 4x Permanent

Vetting requirements: Basic DBS Check

Closing date: 29 June 2026

Interview date: 8 July 2026

Contact details for Informal discussion: Gary Vickers, PRS Manager – email:

At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Housing & Neighbourhoods department, we aim to be efficient in everything that we do.

We are committed to improving housing standards and ensuring residents have access to safe, secure and high-quality homes. Our offer as an employer includes a supportive, inclusive working environment with opportunities for development and progression.

This is an exciting time to be joining us as we reshape the regulation of our private rented sector. With over 30,000 private rented homes in the borough and rising expectations following major legislative reform, the Private Sector Housing Service is undergoing a major transformation to become more proactive, tenant-focused and intelligence-driven, supported by expanded staffing and service redesign.

As part of an expanded, dynamic and high-performing team, you will play a critical role in investigating housing conditions, taking enforcement action, and working with landlords and residents to improve outcomes across the borough.

We are looking for strong team players, with a can‑do attitude in tackling their work. While knowledge and expertise in housing regulatory work is ideal, entry‑level applicants who are seeking to build their careers are welcomed.

Role duties will include core work around the investigation of complaints of poor housing conditions, unlicensed properties, property inspections, and undertaking enforcement action as necessary. High standards of customer care and communication, together with an emphasis on effective collaboration are required.

A formal qualification in Environmental Health, Building Surveying, Construction, or a similar field.

• Investigate complaints of poor housing conditions.
• Inspect unlicensed properties and assess compliance.
• Take enforcement action when necessary.
• Provide high standards of customer care and communication.
• Collaborate effectively with landlords, residents, and internal teams.

• Formal qualification in Environmental Health, Building Surveying, Construction, or a similar field.
• Experience or knowledge of housing regulatory work is desirable.
• Entry‑level applicants are welcome to apply.

• We are fair
  We treat everyone with compassion, dignity and fairness. We value the views and opinions of others, and promote benefits and opportunities for all.
• We are caring
  We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.
• We are collaborators
  We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.
• We are driven
  We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working.  to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community – it is about open and transparent decision making co‑produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

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