Female Cleaner

Job Title : Member care Assistant
Hours : 24 hours per week
Rate of Pay : £12.90 per hour
Location : Chingford

• B-Fed - complimentary lunch or breakfast
• Flexible schedule
• 28 days annual leave increases with tenure
• Free gym membership
• Complimentary gym membership for another person (after 2 years service)
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products
• Discounted Meals and Beverages - 50% cafe/bar
• Career & Personal Development training
• Mental Health, Well-Being and EAP Services
• Length of Service Awards
• Staff Awards and Bonuses
• Discounted entertainment and shopping

• Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
• Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
• Empty trash bins, replace liners and ensure waste is disposed of properly.
• Maintain the outdoor space, handling litter and bin stores.
• Follow all health and safety regulations to ensure a safe environment for members and staff.
• Use cleaning chemicals and equipment according to safety guidelines and procedures.
• Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
• Provide a friendly and approachable service to members, addressing any cleaning‑related inquiries or requests promptly and courteously.
• Maintain a professional demeanor and uphold the club’s reputation for excellent customer service.
• Monitor cleaning supplies and equipment, ensuring adequate stock.
• Perform basic maintenance where skills permit, such as changing bulbs.
• Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
• Participate in team meetings and training sessions as required.

• Previous experience in domestic/cleaning roles.
• Strong attention to detail and thoroughness in cleaning tasks.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Strong interpersonal and communication skills with a customer‑focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Physical capability to perform cleaning tasks involving standing, walking, bending, lifting and using cleaning equipment.
• Ability to work flexible hours, including weekends and holidays (hours can start at 5.30 am and finish  pm).

It would be desirable if you had basic knowledge of cleaning chemicals and equipment.

At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Member care Assistant, you will play a vital role in maintaining the high standards our members expect.