Maintenance Manager

Maintenance Manager – Tavistock Hotel

Imperial London Hotel Group, a family‑run company with a 185‑year legacy, is dedicated to redefining hospitality across its 8 hotels and 9 restaurants in Bloomsbury, London. We are seeking a talented Maintenance Manager to support our General Manager, lead day‑to‑day maintenance operations, uphold brand standards, and nurture a high‑performing team at the Tavistock Hotel.

The Tavistock Hotel, located opposite Tavistock Square Gardens, offers 395 rooms with an on‑site Indian restaurant, bar, and lounge bar.

• Assign daily workload, plan and oversee scheduled maintenance activities and preventive maintenance for a team of shift engineers, painters/decorators, and contractors.
• Inspect all hotel equipment, services, buildings and plant to ensure the highest standards in line with health and safety legislation and company guidelines.
• Coordinate with the Hotel Manager and other Heads of Department to understand daily workloads and scheduled maintenance.
• Maintain current knowledge of all building maintenance systems, including plant rooms, electrical equipment, and fire safety systems, and supervise the implementation of maintenance standards and procedures.
• Ensure all team members follow security and health and safety procedures and use equipment safely.
• Recruit, train, and develop the team through daily coaching, performance reviews, and management of poor performance.

• Previous experience in a similar maintenance role, ideally within hotels, large retail outlets, or building management services.
• Ability to perform basic electrical, plumbing, decoration, and carpentry tasks; NVQ Level 2/3 electrical, plumbing, or heating qualifications are advantageous.
• Up‑to‑date knowledge of health and safety laws and regulations, promoting a safe working environment.
• Strong workload management skills and the ability to work under pressure and resolve issues quickly.
• Self‑motivated, proud of work, prioritising safety for self and others.
• Excellent communication skills, able to engage with individuals at all levels internally and externally.
• Flexible leadership style that motivates the team to achieve great results and reach their potential.

• 28 days holiday, rising to 33 days with length of service (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships, and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free season ticket loan
• Workplace pension
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH food and beverage outlets
• Discounted drinks at Blooms Café
• Employee‑funded health cash plan
• Local Bloomsbury discounts
• Early pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes (nursery care, cycle to work, technology)
• Access to mental health first‑aiders, wellbeing support, and the Employee Assistance Programme

If you thrive in a fast‑paced hospitality environment and enjoy inspiring teams to deliver unforgettable experiences, we would be excited to hear from you!