Cleaning Supervisor

About The Role

Location: Romford

Salary Details:

5/7 days per week including weekends

We are seeking a dedicated Cleaning Supervisor to join our team, this role is all about supporting our site cleaning operations, maintaining high standards, and ensuring clients’ expectations are met or exceeded. You’ll work closely with the Operations Support Manager, stepping in to cover sites, helping maintain service consistency, and being a point of quality and reliability in our cleaning delivery.

You’ll take ownership of the day-to-day operations across your site

This is a mobile role and you will be provided with a company vehicle or car allowance
. A full clean UK manual driving licence is essential.

• Support the effective delivery of cleaning services across 3 sites
• Cover site absence and ensure consistency in cleaning standards and client satisfaction
• Maintain strong communication with site teams and respond proactively to operational needs and issues
• Ensure work is carried out in compliance with Health & Safety regulations (including COSHH where applicable)
• Take ownership of maintaining site audits, cleanliness checks and ensuring statutory compliance
• Assist with onboarding/training new cleaning staff where needed
• Help promote a culture of excellence, professionalism, safety and attention to detail
• Managing rotas and reviewing hours to ensure budgets are maintained
• Ensuring colleagues have the tools, training and support they need to succeed
• Making sure all company policies, processes and compliance standards are followed
• Building and maintaining strong, open relationships with our customers

• Previous cleaning or facilities experience, preferably mobile or multi-site coverage
• Reliable, punctual and flexible – able to adapt to shifting site demands
• Strong communication skills and customer‑focused attitude
• Ability to work independently under own initiative
• Full UK manual driving licence (clean) – essential for site travel
• Good understanding of Health & Safety standards and safe working practices

TCFM has been delivering facilities management services to our clients for over 60 years. We are a family-owned business with a passion for people and supporting our colleagues to be the best they can be.

We have national coverage with over 2,400 colleagues working across the UK. Our services include cleaning, security, specialist and facilities management. We work with a wide range of well-known and respected clients, many of them household names you will know.

• Free gym membership
• Ongoing training and career development opportunities
• Access to our colleague benefits platform, including Health Assured, Wagestream, and Grocery Aid
• Free uniform

10:30 - 17:00