Cleaning Supervisor

London, United Kingdom | Posted on 28/07/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Role: Cleaning Supervisor

Pay: £15.80per hour

Location: The Elephant, Elephant & Castle, London

Overview

Join the team helping to maintain oneof London's newest and most exciting destinations.

Anchor Group Services is recruiting fora Cleaning Supervisor at The Elephant, a landmark mixed-use development at theheart of Elephant & Castle. Bringing together retail, residential andpublic spaces, The Elephant is set to become a vibrant destination where residents, visitors, retailers and communities come together.

This is a unique opportunity to join aflagship London mobilisation from day one, helping to establish standards,culture and service excellence across a brand-new development. As a Cleaning Supervisor, you will play a key role in maintaining a clean, safe and welcoming environment, leading frontline cleaning teams and ensuring exceptional service standards are delivered across the development.

If you're a proactive leader who takes pride in creating exceptional environments and developing high-performing teams, we'd love to hear from you.

About the Role

As a Cleaning Supervisor, you willplay a key role in maintaining exceptional standards of cleanliness,presentation and customer service across The Elephant. Leading and supporting ateam of Cleaning and Waste Operatives, you will oversee daily cleaningoperations, conduct inspections and quality audits, and ensure a clean, safeand welcoming environment for residents, visitors and occupiers.

You will lead by example, supporting the Dual Services Manager to drive high standards, develop team performance,and ensure all cleaning activities are delivered in line with site procedure sand health & safety requirements.

Duties Include:

• Lead, supervise and motivate the cleaning team todeliver consistently high standards of cleanliness, presentation and customer service across the development.
• Organise staff rotas and daily deployment,arranging cover for sickness, holidays and other absences to maintain operational continuity.
• Carry out cleaning duties and support the team as required, ensuring all areas are maintained to the highest standard.
• Conduct regular inspections and quality audits,providing guidance and support to ensure service standards are consistentlyachieved.
• Ensure compliance with all Health & Safety,COSHH, and site-specific procedures.
• Respond to customer requests, complaints and operational issues promptly and professionally.
• Monitor cleaning equipment, consumables and stock levels, reporting any faults, shortages or maintenance requirements.
• Complete all required records, audits and compliance documentation accurately, supporting the smooth operation of thecleaning service.
• Work closely with Security, Maintenance and Management teams to support site operations and service excellence.
• Completeany other reasonable duties as requested by management

• Previous cleaning, facilities or soft servicessupervisory experience.
• Strong understanding of cleaning standards and methods.
• Knowledge of Health & Safety legislation andCOSHH requirements.
• Excellent communication and leadership skills.
• Ability to motivate, develop and manage teamseffectively.
• Experience conducting inspections, audits and quality checks.
• Strong organisational and time management skills.
• Customer-focused approach and confidence managing complaints professionally.
• Flexible approach to working hours including weekends.
• Acces…