Maintenance Assistant

Maintenance Assistant - London WHY LSA Care, made daily. Lamington Serviced Apartments (LSA), is part of Lamington Group. Hometel is a term created and owned by Lamington Group. We design and operate hometels, we combine practicality with feeling. It responds to how people actually travel and live. We also recognise the importance of the sense of being properly looked after.

A team that pays attention to what guests actually need, not what a script tells us they should. We are looking for people who care about the work in front of them and the people around them. If that sounds like you, keep reading.

THE ROLE What's the role about? You are the Assistant Maintenance Manager  anchor the physical presentation, asset functionality, and safety standards of our entire building and facilities. This role isn't about managing solely from a laptop or hiding in a workshop; it is about taking raw ownership of the property, managing reactive repairs with respect, and ensuring that every maintenance task is completed with consistent, unhurried care.

Your work has a direct, visible impact on how people live, sleep, and experience our spaces. You drive the daily and weekly rhythm of the department, from optimizing team tasks and executing planned preventative maintenance (PPM) schedules to maintaining strict health, safety, and building compliance controls. When a guest tests the facilities in their room, walks through our communal areas, or interacts with our building systems, they instantly notice the seamless functionality behind the environment.

You are the person who ensures that the baseline of building quality is hit across every single floor and shift. Your day is active, physical, and team-focused. While you handle the operational planning, compliance logs, and parts inventory, you lead primarily from the floor, supporting your maintenance technicians, auditing completed repair work, tracking contractor deliveries, and keeping communication flowing cleanly between the maintenance team, front of house, and housekeeping.

You balance the fast pace of high-occupancy turnaround windows with clear, calm direction, ensuring the department operates efficiently while your team feels steady, clear on their targets, and supported through the daily rush. This role gives back the satisfaction of running a complex engineering and asset machine that works. You will strengthen your practical leadership, asset lifecycle management, and cost-control logistics within a team that relies on straight talking and trust.

We prioritize internal development and real responsibility, making this a direct path for an established facilities leader who wants to build a lasting career and lead by example on the floor. WHO YOU ARE Five things we hire for. These are the Lamington Group Values. We use them across every role in the Group, from Maintenance to Front of House to the kitchens.

If three or more of these read like you on a good day, this is your kind of place. Use Instinct. You read what's needed and act on it. You back human judgement, the unmet need, the early signal, the moment of hesitation, with care. Own It. You finish what you start. You are honest about what works and what doesn't.

The thing you spotted is yours until it's fixed. Include All. You build trust quickly with guests, colleagues and partners. You are open, real, and you treat the team like a team. Stay Curious. You ask why. You keep learning the building, the systems, the neighbourhood. You'd rather know how something works than fake it. Think Big. You reject 'good enough'.

You spot patterns and bring better ideas, even when the small fix would do. We don't hire for years of hotel experience. We can teach the systems. We can't teach you how to read a room. WHAT YOU'LL DO On a good day, you might Start the day reviewing the overnight maintenance log and guest maintenance requests, refining weekly team rotas, approving plant or tool orders, and aligning with the technicians on the day's priority jobs before the team heads out.

Lead from the floor, maintaining an active presence alongside your team during complex repairs or peak turnaround windows, stepping in to support technicians, clear technical bottlenecks, and keep the maintenance rhythm steady and calm. Ensure high standards across the building by personally auditing completed repair work, monitoring plant room conditions, and making sure all health and safety compliance, risk assessments, and safe working protocols run with complete care.

Support and develop your maintenance team throughout the week, offering constructive feedback on technical execution, conducting regular check-ins, and helping junior technicians build diagnostic efficiency and confidence in their work. Keep communication flowing seamlessly across the property, bridging operations between maintenance, housekeeping, and the front desk regarding room asset status, out-of-order rooms, and urgent public area repairs so nothing gets missed.

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