Scheme Manager

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Location:

Broxbourne
Salary: £28,899 (37.5 hours)
Monday to Friday (suggested: 9am - 5:30pm)

The Scheme Manager is responsible for both the day-to-day management of the scheme and the maintenance and repair of the building, communal areas and gardens. The postholder will support residents aged 55+ to live independently, while ensuring the scheme is well maintained, safe and aesthetically appealing. A key part of the role includes regular maintenance of the communal gardens.

What you will be doing

• Supporting residents’ wellbeing through regular contact and day-to-day oversight, including daily welfare checks.
• Responding to emergency calls and coordinating support when needed
• Encouraging social activities and building a strong inclusive community spirit
• Liaising with families, GPs and external agencies to support residents
• Overseeing communal areas and working with contractors to maintain high standards
• Carrying out health & safety checks and ensuring compliance
• Maintain gardens, lawns and planted areas
• Carry out planting, including seasonal bedding
• Weeding, pruning, hedge cutting and lawn care
• Maintain and clear paths and communal outdoor areas
• Maintain tools and equipment
• Keep outdoor areas safe and presentable

• Carry out minor repairs and maintenance
• Change light bulbs, fuses and batteries
• Report repairs and to liaise with the Repairs Team and contractors.

About you

• Experience of working with older customers
• Calm and confident in emergencies
• Compassionate, approachable and able to build strong relationships
• Organised and able to work independently
• Passionate about delivering excellent service
• Generous Annual leave allowance of 25 days per year (excluding bank holidays), increasing by one day a year up to a maximum of 27 days subject to satisfactory performance.
• £28,899 salary per annum (37.5 hours)
• Annual bonus based on satisfactory performance
• Monthly attendance bonus
• Blue Light Card:
  Access to discounts for local and national retailers
• Commitment to health and wellbeing through the Five Ways to Wellbeing
• Opportunities for training and professional development
• Workplace pension scheme and life assurance
• Access to an employee assistance helpline