Maintenance Supervisor

Maintenance Supervisor

Location:

Canary Wharf Salary: 41,200 + Bonus

Hours:

37.5 hours per week | 5 days out of 7 (including weekends and bank holidays on a rota basis) About the Company Our client is a leading owner and operator of premium residential communities across Central London. They are recognised for delivering exceptional customer experiences, high-quality accommodation and industry-leading operational standards.

With an expanding portfolio and significant investment in new developments, this is an exciting opportunity to join a growing business that values innovation, sustainability and career development.

The Role We are seeking an experienced Maintenance Supervisor to support the day-to-day maintenance operations of a large residential community.

This is a hands-on leadership role where you will oversee maintenance activities, support a team of Maintenance Operatives and work closely with the Maintenance Manager to ensure the building is safe, compliant and maintained to an exceptional standard.

You'll play a key role in delivering an outstanding resident experience by ensuring maintenance issues are resolved efficiently while maintaining excellent health and safety and compliance standards.

Key Responsibilities Maintenance Operations Support the daily operation of the maintenance department across the development.

Allocate and prioritise Planned Preventative Maintenance (PPM), reactive maintenance and lifecycle works.

Ensure apartments, communal areas and building infrastructure are maintained to the highest standard.

Support apartment turnaround programmes to ensure homes are ready for occupation.

Assist the Maintenance Manager and provide leadership during periods of absence. Team Leadership Supervise, support and motivate a team of Maintenance Operatives.

Allocate workloads and monitor performance to ensure high standards are consistently achieved.

Provide coaching, guidance and on-the-job training to develop team capability.

Promote a positive, proactive and customer-focused culture. Compliance & Health & Safety Support statutory compliance across the development.

Assist with Risk Assessments and Method Statements (RAMS).Support Legionella management and other compliance programmes.

Ensure maintenance records are accurately maintained using CAFM systems.

Assist with internal and external audits and ensure remedial actions are completed.

Monitor contractor performance and ensure works are carried out safely and in accordance with company standards. Resident & Contractor Management Build strong relationships with residents, contractors and internal teams.

Respond promptly to maintenance queries and ensure excellent customer service is delivered.

Work collaboratively with operational and front-of-house teams to create a seamless resident experience.

Drive continuous improvements in service delivery and resident satisfaction. About You To be successful, you'll have:

Previous experience supervising a maintenance team within a residential, hospitality or facilities management environment.

Strong knowledge of planned and reactive building maintenance.

Experience managing contractors and statutory compliance.

Good understanding of Health & Safety legislation and maintenance best practice.

Experience using CAFM or similar maintenance management systems.

Excellent organisational, communication and leadership skills.

A proactive, hands-on approach with the ability to prioritise a busy workload. Ideal Experience Candidates with experience in the following sectors are highly desirable:

Purpose-Built Student Accommodation (PBSA)
Build-to-Rent (BTR)
Co-living

High-rise residential developments

Large-scale residential or mixed-use developments

We would also welcome applications from candidates working within hotels, facilities management, residential property management or similar customer-focused environments with responsibility for maintaining large, occupied buildings. Benefits Competitive salary
10% discretionary annual bonus
28 days annual leave plus a volunteering day Enhanced pension contribution

Health Cash Plan Life Assurance Employee Assistance Programme Training and career development opportunities

Retail discounts

Discounted gym membership

Cycle to Work Scheme Travel Loan Enhanced family leave

Long service awards

Uniform provided Apply This is an excellent opportunity to join a market-leading residential operator offering genuine career progression, a supportive team environment and the opportunity to work within some of London's most impressive residential developments.

Candidates with experience in PBSA, Build-to-Rent, Co-living or high-rise residential environments will be particularly well suited to this opportunity.