Freelance Facilities Coordinator

FACILITIES COORDINATOR - FREELANCE CONTRACTOR

Terms: £15 per hour, invoiced by the Contractor on completion of each booking or on a monthly basis as agreed. As a self-employed contractor, the Facilities Coordinator is responsible for their own tax and National Insurance and is not entitled to holiday pay.

Engagement: Freelance, engaged on an ad-hoc or as-needed basis. The Contractor is free to accept or decline individual bookings, including evening and weekend work, and there is no obligation on either side to offer or accept a minimum number of engagements.

Location: London, any Trampery site.

Main point of contact: Head of Facilities, for coordination on individual bookings.

BACKGROUND TO THIS ROLE

The Facilities Freelance coordinator provides additional support to the Facilities Team during particularly busy periods, when an extra pair of hands is needed to keep on top of workload.

The Facilities Freelance Coordinator service helps with the delivery of core maintenance and facilities support across The Trampery's sites, whether planned or reactive, as assigned on a per-task or per-site basis, and with the on-site coordination required to keep facilities running to a professional standard.

The Contractor will act as the designated point of contact for the tasks and sites they are engaged to deliver, responsible for ensuring work is carried out safely and to the standard agreed with the relevant Facilities Team. This engagement provides exposure to the delivery of a broad range of facilities and maintenance work within a multi-site environment, and is suited to an experienced freelance facilities professional already operating in building maintenance, property management or facilities operations.

KEY RESPONSIBILITIES

Scope of Services

For each event booking the Contractor is engaged to deliver, the Contractor will:

• Support core maintenance and facilities services for The Trampery, including planned projects, reactive maintenance, cyclical and preventative repairs, administration, and ad-hoc tasks as required. Previous trade experience in general building maintenance (carpentry, plumbing or decorating) is necessary given the nature of the role.
• Support the facilities team with the management of building fabric, plant and equipment maintenance, and damage or breakdown repairs, keeping the relevant facilities team informed of updates and live issues.
• Support regular building inspections to ensure facilities standards are maintained.
• Coordinate with the relevant facilities team and third parties providing facilities services, including but not limited to plant, security, cleaning, vending, maintenance, pest control and waste.
• Support audit reviews and health & safety compliance for all sites.
• Assist with office moves and space planning activities.
• Assist with project management and delivery of works across The Trampery.
• Work from any site assigned by the Head of Facilities, ensuring facilities are kept in proper working condition, and carry out minor odd jobs and non-skilled maintenance to resolve issues before escalating to external contractors.

ABOUT YOU

• Be an exceptional communicator.
• Have very good knowledge of FM or property maintenance, ideally with trade experience (carpentry, plumbing and decorating)
• Be IOSH certified
• Have extensive experience managing contractors
• Be able to multitask, prioritise and problem-solve accordingly
• Be a team player whilst taking ownership of problems from cradle to grave
• Hands-on

CONTRACTOR REQUIREMENTS

Essential

• Proven experience in facilities within a busy, multi-site company
• Excellent customer service, communication and interpersonal skills
• Excellent organisational skills and strong attention to detail
• A proactive, hands-on approach and strong problem-solving ability
• A proactive, outgoing approach and strong problem-solving ability
• Ability to multi-task, prioritise and resolve issues quickly under pressure

ABOUT THE TRAMPERY

The Trampery is a purpose-led enterprise dedicated to making business a positive force in society. It provides work spaces, venues, training and management services in pursuit of its mission.

The five key elements of its mission are to:

• Advance business models with positive social & environmental impact.
• Support entrepreneurs from under-represented backgrounds.
• Drive inclusion & diversity in the workplace.
• Promote healthy work-life balance & well-being.
• Contribute to thriving neighbourhoods and strong communities.

Today The Trampery operates six campuses across the city, from 10-50,000 square feet. It works with a wide range of property partners including developers, local authorities and public institutions.

B Corp certified, The Trampery actively supports new forms of enterprise that solve social or environmental problems. It also offers dedicated support to entrepreneurs from under-represented backgrounds, helping to rebalance London’s unequal business community. More than 2000 entrepreneurs, innovators and creative businesses have called The Trampery home.