Facilities and Maintenance Manager

About Maslow’s

At Maslow’s our mission is to create a collection of luxury work spaces and members’ houses that are developed and operated within unique spaces in vibrant neighbourhoods and beautiful settings, always with an emphasis on locality, serving the needs of visitors and locals alike.

At Maslow’s our mission is to create a collection of luxury work spaces and members’ houses that are developed and operated within unique spaces in vibrant neighbourhoods and beautiful settings, always with an emphasis on locality, serving the needs of visitors and locals alike.

We opened the doors of our first site, Mortimer House in London’s Fitzrovia, in late 2017. Our second London House - 1 Warwick, opened in Soho, March 2023. Maslow's Kensington was opened in June 2026.

The Facilities and Maintenance Manager ensures all Maslows properties are maintained to an exceptional standard of safety, presentation, compliance and operational performance. This is a highly hands-on role with responsibility for day-to-day maintenance activities, statutory compliance, contractor management and building improvement projects across the portfolio. The post holder will work closely with the Head of Property and Projects to ensure all buildings are safe, compliant, efficiently maintained and support an outstanding member, guest and employee experience.

• Maintain and care for all buildings, plant, equipment, and services by maintenance schedules, statutory requirements, and operational standards.
• Manage the planned preventative maintenance and reactive maintenance programmes across all sites.
• Work closely with the Head of Property and Projects, House Managers and operational teams to implement improvement schemes, lifecycle replacements, and long-term repair projects.
• Undertake hands-on maintenance, repairs, and compliance inspections, completing daily, weekly, and monthly programmes of work.
• Regularly inspect buildings to find defects, maintenance requirements, and opportunities for improvement, ensuring remedial actions are completed on time.
• Coordinate and supervise specialist contractors where works cannot be completed in-house.
• Use Access Maintain to manage planned maintenance, statutory compliance, contractor activities, and reactive maintenance requests.
• Maintain correct maintenance records, asset information, and compliance documentation.
• Support operational teams with building-related issues and provide practical solutions to minimise disruption.
• Undertake any other duties required to support the needs of the business.

• Work with in-house and contracted cleaning teams to ensure the highest standards of cleanliness and presentation are maintained.
• Conduct regular inspections of all buildings, fixtures and fittings to ensure they remain in excellent condition.
• Support operational teams with planning and delivering deep cleaning and building refresh programmes.

• Work closely with members, occupiers, operational teams and third-party stakeholders to ensure maintenance issues are resolved promptly and professionally.
• Attend regular operational meetings to review maintenance priorities, building issues and improvement opportunities.
• Support the delivery of events and operational activities from time to time where facilities assistance is required.

• Procure, coordinate and oversee contractors delivering maintenance, compliance and project works.
• Review contractor performance, quality standards and service delivery.
• Ensure all contractors provide appropriate Risk Assessments and Method Statements (RAMS) and comply with site procedures.
• Manage permits to work where required.

• Manage all fire safety systems, ensuring statutory inspections, servicing and testing are completed as required.
• Ensure emergency lighting tests, fire alarm tests, drills and related compliance activities are carried out and recorded.
• Work with IT and operational teams to manage site security systems including CCTV, alarms, access control and key management.
• Maintain and…