Hotel engineer

Department: hotel property management

Employment Type: Permanent
- Full Time

Location: UK, London

Reporting To: head of property management EU

A well-maintained hotel has a direct positive impact on guest satisfaction. Therefore, Another Star is looking for a solid hotel maintenance engineer who can help us change its maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and a sociable personality are very important elements for this role.

As a hotel maintenance engineer, you are responsible for the complete day-to-day maintenance of the hotel. You will communicate with the hotel senior engineer, hotel manager, housekeeping department, (sub) contractors and the Another Star Support office.

• Making sure our guests are happy! Ensure our rooms are working and nothing is damaged
• Inform the hotel team which rooms can and cannot be sold
• Support the hotel team with technical tasks throughout the hotel
• On-call in case of emergencies
• Manage and coordinate 3rd party subcontractors in terms of preventative maintenance
• Be the first point of contact in case of any issues with the building installations
• Responsibility for hotel safety. This means you are involved in executing the water risk assessment and fire risk assessment
• Keep everybody informed by updating the status to the hotel team and in the supporting software

• A skilled, all-round technical assistant with basic knowledge of electrical, mechanical, and plumbing systems
• Able to work independently
• Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs
• Good level in communicating and writing in English
• Eager to learn and develop yourself
• No 9 to 5 mentality, interesting challenges always happen at unexpected times
• Proactive and enthusiastic
• Happy to work in a team, side by side with the citizenM Glasgow hotel staff and Another Star’s Support Office
• Passionate about the things you’re doing.

• citizenM experience nights for you (and friends and family). Discounted nights at Marriott hotels.
• Personal and professional development opportunities and programs
• Latest tech devices and all the tools you need to be successful in your role
• Flexible public holidays
• Employee assistance program
• Varied team days and social events (from food trucks and quizzes at the office to parties on boats)

citizenM hotel
- London