Workspace Engineering Shift Technician

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution.

Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting.

We are seeking a forward-thinking Shift technician to drive the integration of sophisticated smart building technologies into daily operations across our London flagship properties. This role requires a technical contributor The role is responsible for the execution of the day-to-day technical requirements in the workspace, ensuring compliance to SOPs, KPIs and SLAs. A key aspect of this role is to work hand in hand with the wider workspace team to deliver a resilient and consistent engineering service that supports the wider team goal of delivering an excellent workplace experience to our client’s colleagues and their guests.

A key element of this role is establishing and maintaining strong collaborative relationships with landlord teams to ensure seamless, joined-up service delivery that maximises building performance and client satisfaction.

Actively utilise sophisticated building technologies including BMS, IoT sensors, predictive maintenance platforms, and data analytics tools in all maintenance and operational activities. Apply smart building capabilities for diagnostics, performance monitoring, and proactive issue identification during shift operations. Support continuous improvement initiatives by using building data and technology insights to optimise energy efficiency, equipment performance, and occupant comfort. Integrate technology-driven approaches into daily work routines, making smart building utilisation a core part of operational execution.

Work collaboratively with other shift technicians to ensure consistent task execution, performance standards, and shared learning across all shifts. Coordinate effectively with support engineers to ensure seamless handovers, information sharing, and consistent application of technology-driven maintenance approaches throughout the operational day. Contribute to a technology-forward culture by sharing knowledge and supporting colleagues in utilising smart building systems. Participate in regular team briefings to understand how technology supports superior maintenance outcomes and collaborative service delivery.

Build and maintain positive working relationships with landlord technical teams, building management representatives, and property stakeholders. Coordinate and execute planned maintenance activities, system upgrades, and building modifications with landlord teams to ensure minimal disruption and aligned objectives. Participate in regular liaison meetings with landlords to discuss building performance, maintenance schedules, and opportunities for collaborative improvement. Maintain clear communication channels for sharing critical building information, emergency responses, and system performance data between JLL and landlord teams.

Work collaboratively to resolve technical issues that span tenant and landlord responsibilities, ensuring seamless service delivery for occupants. Share smart building data and performance insights with landlord teams to support whole-building optimisation strategies.

Execute planned preventative maintenance programs, using smart building data to inform scheduling, prioritization, and execution of maintenance activities. Respond to reactive maintenance requirements, utilizing building management systems and sensor data to diagnose issues rapidly and implement effective solutions. Monitor key performance indicators through building technology platforms, identifying trends and opportunities for operational enhancement. Consistently meet maintenance engineering standards through…