Process Controller

Job title Process Controller  Division Asset Operations & Capital Delivery Location Coppermills - East London - E17 7HE
Contract type Permanent Full/Part-time Full-time Hours 38 hours per week Salary Offering a salary up to £44,300 per annum depending on skills and experience Job grade A Closing date 10/09/2026

We are currently seeking a Process Controller. As the Successful applicant, your role will be reporting to the Shift Team Manager.

You will be responsible for the day-to-day operations at Coppermills WTW production works, ensuring Wholesome water is available 24 hours a day for our customers.

You will work as part of a team to ensure the effective and continuous operation of the site and ensure all necessary Process values and regulations are strictly adhered to.

The successful candidate will undergo training to understand site Valve operation.

Hours: 38 hours per week. This role will be on a 12-hour rotating pattern; you must be able to work unsupervised for long periods of time.

• Monitoring and control of a range of water treatment processes via SCADA, such as abstraction, filtration, ozonation, and disinfection
• Be responsible for the front-line maintenance and process fault-finding in line with SOM (Site Operating Manual) & Site Specific Procedure, ensuring monitoring, collating, and reporting data from SCADA to ensure statutory and regulatory compliance is met against regulatory quality standards, DWI & OFWAT
• Manual fault finding and intervention to maintain the treatment process or customer supply at all times
• You will also have to respond to emergencies, whether this be process failures or power failures. In such circumstances, you will remain calm and follow established procedures to elevate and then stabilise the process or isolate/identify the issue in hand
• Comply with operational standards, completing necessary documentation including shift logs
• Take responsibility for your own Health and Safety and Health and Safety on site
• You will highlight safety observations and take action to make the area safe where possible
• You may be required to contribute to risk assessments and procedures that contribute to improving Health and Safety standards on site. This is important given that the site is governed under COMAH regulations
• Liaise with other departments, particularly Water Quality, Maintenance, and Strategic Control, to find solutions for issues, deliver the best results for the site and ensure PRO values are met
• Maintain own technical knowledge/Training and keep up to date with changes in procedures and asset standards
• There will be an expectation to support with Ad hoc Overtime and mandatory training

• We are looking for someone who has Process and Water Treatment experience, is hands-on and practical, with impeccable attention to detail and troubleshooting skills
• Flexibility to be able to be signed off on multiple areas on site
• Due to the nature of this job, there may be some periods of lone working
• As this is a shift role, you will be working a 12-hour rotating shift and must be able to work unsupervised for long periods of time, and be available to cover shifts as required by the TW shift agreement
• Basic literacy, numeracy, and computer skills are essential as you will need to use email and operate plant computers/SCADA equipment
• SCADA experience is desired but training will be provided
• Due to the nature of the role, a full UK driving licence is also required

• Offering a salary up to £44,300 per annum, depending on skills and experience
• Receive training to undertake a variety of roles within the team under our Licence to Operate program
• Personal Medical Assessments – Open to all once a year
• Benefits on Tap, access to discounts, cashback and instant vouchers
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and…