Critical Facilities Engineer North Acton

About Vantage Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centres. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defence regarding the uptime of our campus as well as the performance of our customer installations.

Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department manages all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.

We are looking for a Critical Facilities Engineer who knows what best‑in‑class service looks like and can make that a reality. This role is an important member of our Site Operations team where we manage some of the most efficient and cost‑effective data centre facilities in the industry. The successful candidate for this role will work with a team of other electrical and mechanical‑focused engineers performing maintenance and repair for our data centre infrastructure.

We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers.

• Work under limited supervision, both independently and within a team environment
• Manage multiple one-time and/or ongoing projects
• Respond to safety and emergency situations and maintain a safe and secure work environment
• Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment
• Frequent contact with employees at all levels of the organization; frequent external contact with vendors
• Duties Assist Data Centre Technicians (DCT) Team by providing 24/7 monitoring of the Data Centre infrastructure and by actioning any Remote and Intelligence Hands requests, in a timely and efficient manner
• Undertake daily facility and plantroom checks, ensuring the company not only meets SLAs (Service Level Agreements) but exceeds them
• Ensuring all electrical equipment and infrastructure are maintained to Standards and Health and Safety requirements, in line with Annual Maintenance Planner
• Undertaking electrical installation works to IEE 18th Edition (BS7671) Regulations to affect company and customer objectives
• Installation of racks and accessories to customer Data Halls, in line with DCT and Site Operations team direction
• Liaise with maintenance sub-contractors to ensure maintenance to the Company’s Fire and M&E infrastructure and equipment are undertaken in line with Annual Maintenance Planner and Health and Safety guidelines
• Ensure maintenance and service repairs are completed by vendors on critical Data Centre systems (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, CRAC, ETC)
• Review reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime
• Coordinate, and oversee all maintenance vendors to ensure personnel safety, protect the facility’s critical equipment, and maintain power to the critical load
• Adhere to, and ensure vendors follow, the Company’s MOPs (Method of Procedure), SOPs (Standard Operating Procedures) and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance with them

• Experience with the maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities to include: emergency generators (Generators, Fuel Delivery systems and Parallel Switchgear),…