Regional Maintenance Manager - South; Field based

Position: Regional Maintenance Manager - South (Field based)
THE ROLE:

The Regional Maintenance Manager will primarily be responsible for the delivery of a well-maintained and compliant environment for customers and staff in store within a region within an national estate of c.300 stores across UK & ROI; provide a customer focused Facilities Management service for the existing estate focusing on reactive maintenance and managing minor works projects to primary assets WHAT YOU’LL BE DOING:

Developing and implementing a reactive maintenance and preventative maintenance programme within budgetary and financial constraints including:

Expenditure (monthly, quarterly, annually) as agreed with your line manager

Cost checking works and quotations and ensuring that value for money is being obtained

Forecasting capital and revenue spend and input and feedback on spend at budget and cost control reviews

Employing a proactive approach to identifying potential risks and onerous expenditure.

Check, validate and authorise individual repairs and quotes upto a value of £10,000

Preparing capex papers for sign off for major repairs and projects that exceed £10,000 Actively exploring ways to deliver costs savings within the available resources and whilst still achieving the required standards of service Knowledge and ability to interpret leases and landlord and tenant repair obligations

Maximise revenue by supporting retail operations by minimising any trade affecting closure incidents and ensuring stores are resume trading as quickly as possible   Managing Contractors To manage external contractors and partners to ensure that stores are maintained to Brand standards and works are executed expeditiously and within cost and quality parameters.

Build trust and create partnerships with all internal and external business partners.

Hold regular contractor performance review meetings and ensure targets are being achieved within the required SLA’sAbility to drive strategy and project timelines to complete projects on schedule and on budget, ensuring contractors are motivated to meet deadlines.

Ensure contractors provide exceptional customer service to stores and the business through consistently good quality workmanship, ensuring the right fix is delivered on time, every time.

Have the ability to plan and manage multiple projects of varying scopes concurrently.

Adopt an on-going monitoring and assessment of contractors and their levels of service.

Identify standard and complex maintenance issues and accurately diagnose and resolve the same Ensure Contractors comply with New Looks Asbestos, Code of Conduct and Health and Safety Policy and Procedures Identifying Requisite Works Ensure New Look stores are maintained to the highest property standards and manage the execution of works to ensure compliance with statutory/ legal requirements, H&S regulations, Brand standards, core operating procedures and customers’ expectations of the Brand are met Visit stores throughout on a scheduled basis to identify issues and evaluate store needs/ requirements together with the assistance of the Senior Maintenance Manager Compile comprehensive Maintenance Audits / condition surveys as required to ensure periodic visibility of issues as well as a long-term view around potential risk eg dilapidations, notices of repair etc.

Monitor and review works undertaken to ensure consistent quality and workmanship.

Understand the obligations in the lease etc and the implications on works required.

Identify standard and complex maintenance issues and accurately diagnose and resolve the same Ensure all maintenance works are commissioned and undertaken in accordance with the current Health and Safety legislation including RAAC, Control of Asbestos at Work, CDM Regulations Administration Liaise  with & address issues raised from Retail and Health & Safety.

Addressing ad hoc correspondence as required.

Preparing & assist with plans, contracts, budgets and other documentation as required.

Managing a Revenue and Capital expenditure budgets for the property portfolio of c.£10m across various contractors and disciplines, including New Look’s annual HVAC upgrade programme and other major projects initiated by business requirements

Addres…