Night Cleaning Supervisor

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.

Our commitment to doing business the right way is rooted in our TRUE values
- Trust, Respect, Unity, and Empowerment.

• Award-Winning
  
  Employer:
  
  Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning:
  The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay:
  Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

As a Working Cleaning Supervisor, you’ll be responsible for the day-to-day delivery of cleaning services across BBC London Tier 1 sites. This is a hands-on role combining cleaning duties with supervisory responsibilities, ensuring consistently high standards are maintained while providing visible leadership, guidance and support to the cleaning team.

Sunday to Thursday 22:00pm - 06:00am

• Work alongside the cleaning team to maintain high standards across offices, desks, kitchens, washrooms, communal areas, floors and back-of-house spaces.
• Lead by example, ensuring cleaning specifications, colour coding procedures and safe systems of work are followed.
• Deliver daily team briefings, communicating priorities, operational updates and expected standards.
• Allocate tasks and work areas, adjusting resources to manage absence, access restrictions and reactive cleaning requirements.
• Carry out regular floor walks and cleaning audits, identifying issues and ensuring corrective actions are completed.
• Respond quickly to reactive cleaning requests to maintain service standards.
• Complete and sign off daily, weekly and periodic cleaning schedules.
• Use Agility or similar CAFM systems to record audits, actions and service activity.
• Ensure cleaning equipment is checked, maintained correctly and any defects are reported.
• Monitor cleaning chemicals, consumables and stock levels, arranging orders when required.
• Ensure compliance with COSHH, PPE requirements, health and safety procedures and safe working practices
  .
• Provide on-the-job training, coaching and support to cleaning operatives.
• Complete return-to-work meetings following employee absence in line with company procedures.
• Ensure scheduled deep-cleaning activities are completed, including fridges, microwaves, sluice rooms, bins and other designated areas.
• Ensure food disposal and scheduled fridge-cleaning processes are completed correctly.
• Provide accurate end-of-shift handovers to incoming supervisors and management.
• Build professional working relationships with the client, FM teams and key stakeholders, escalating issues when appropriate.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.