Cleaning Operative, Cleaning Services

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

To go beyond the standard expectation of providing a service for residents with great care, to enrich their lives as part of a dedicated and valued supported housing team.

You will play a crucial role in ensuring the communal areas of our supported accommodation, operate safely and effectively, for the well-being of our residents and staff.

By cleaning empty properties and maintaining the overall presentation of the accommodation and outdoor spaces, you will enhance resident satisfaction, with efficient working practices.

As part of the role, you will have a natural caring approach and professional curiosity with the ability to identify and report safeguarding concerns.

To act as an ambassador for The Housing Network, to promote its mission and values - being respectful and kind is at the heart of everything that we do.

• Carry out scheduled work on void properties to bring back up to a high standard and in accordance with the Council's targets prescribed in the contract
• Cleaning of rooms/communal areas as directed, ensuring that all rooms/communal areas are maintained to a high quality standard
• Cleaning void rooms to prepare them for new residents.
• Remove rubbish and dispose of correctly.
• Check kitchen and laundry room appliances are clean and free from hazards and common part areas are free from hazards and are clean as directed regularly
• Ensure that the communal areas are hygienic and well maintained.
• Report any repairs to the maintenance office team.
• Carry out sharps sweeps
• Follow all COSHH and company polices

• Effective communication is vital in your role. You will regularly engage with residents, their families, and colleagues as part of your daily activities. Additionally, you will liaise with contractors, coordinate their services and ensure that work is completed to a high quality and standard
  Competencies - Who with and your skill level?
  Skills

• Cleaning experience
• Excellent communication
• IT skills and ability to confidently use applications to report works
• Professional curiosity
• Extremely well organised
• Have a high standard of cleaning
• Able to work well under pressure
• Good at multi-tasking
• Ability to prioritise tasks
• Able to work alone and part of a team
• Full UK driving licence (Manual)

• Understanding of Safeguarding and ability to identify concerns and report them
• Proven track record of carrying out cleaning in blocks/multi rooms/domestic properties.

We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be;
Innovative, Dynamic, Dependable, Respectful, and Kind.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal…