Resources Manager – Royal Albert Dock Trust

The Resources Manager is responsible for ensuring that the Royal Docks WATERSPORTS site, facilities, equipment and operational resources are maintained to a high standard, are safe and fit for purpose, and are available to support the Centre’s programme of activities and events.

The post holder will manage the day-to-day maintenance and cleaning functions, coordinate contractors and suppliers, oversee site security arrangements, and ensure that appropriate systems are in place for the inspection, maintenance and reporting of the Centre’s facilities and equipment. The role is practical and hands-on and will suit an organised, proactive individual who is comfortable managing people while also undertaking maintenance and operational duties themselves.

The Resources Manager will play an important role in maintaining a safe, welcoming and well-presented environment for staff, volunteers, clubs, athletes, schools, community groups and visitors.

Cleaning and Site Standards

• Ensure that all areas of the Centre, including internal spaces, external areas, boathouse facilities and access areas, are maintained to an appropriate standard of cleanliness and presentation.
• Manage the Cleaning Contractors and ensure sufficient cleaning cover is available to meet the Centre’s operational requirements.
• Monitor the quality and consistency of cleaning provision and address any deficiencies promptly.
• Ensure adequate stocks of cleaning materials and consumables are maintained, working with Reception to ensure supplies are ordered in good time.
• Establish appropriate cleaning schedules, including daily, weekly and periodic deep-cleaning requirements.

• Establish and maintain an approved list of reliable suppliers and contractors capable of supporting the Centre’s maintenance and facilities requirements.
• Source quotations and coordinate contractors for appropriate maintenance, repair and improvement works.
• Ensure contractors working on site understand and comply with relevant Centre procedures, health and safety requirements and access arrangements.
• Monitor contractor performance and ensure works are completed to an appropriate standard and within agreed timescales.
• Maintain appropriate records of contractors, works undertaken, inspections and associated documentation.

• Manage the day-to-day relationship with the Centre’s security provider.
• Ensure security procedures are followed and that security issues are promptly identified and addressed.
• Coordinate the maintenance and regular updating of the Centre’s security log.
• Oversee the installation, operation and maintenance of the Centre’s door locking and access-control systems.
• Work closely with Reception to ensure staff, clubs, users and other authorised personnel understand and comply with access arrangements.
• Report security concerns and significant incidents to the CEO promptly.

• Establish and maintain an effective preventative maintenance programme for the Centre’s buildings, facilities and equipment.
• Ensure the maintenance log is kept up to date, recording inspections, defects, repairs, contractor visits and outstanding works.
• Review outstanding maintenance issues regularly and prioritise work according to safety, operational requirements and available resources.
• Provide a quarterly maintenance report for Trustees through the CEO, highlighting completed works, outstanding issues, significant defects and planned maintenance.
• Identify opportunities to improve the condition, efficiency and functionality of the Centre’s facilities.

• Install, remove and maintain the multi-lane…