Porter, Maintenance​/Cleaning

Location: Greater London

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Summary The Porter will provide essential facilities support and event setup services at Australia House. This role ensures the building remains safe, well-maintained, and operationally efficient while delivering high-quality event support services for diplomatic functions and internal meetings.

Key Responsibilities Facilities Management Daily Duties:

Conduct morning and afternoon building inspections, including all stairwells, to identify and remove obstructions from walkways and fire evacuation routes (trolleys, waste cardboard, broken furniture, etc.)Perform twice-weekly kitchen and kitchenette checks (Tuesdays and Fridays), restocking supplies as needed

Coordinate with COPA (Consular and Passports) mail room for internal delivery of larger parcels and respond to ad hoc delivery requests

Report building damage, potential hazards (loose cables, lighting failures, floor markings, spillages), and safety risks to Business Operations (Facilities)
Complete general ad hoc tasks including furniture relocation, stationery delivery, waste removal, contractor assistance, print station monitoring (Level
2), and simple furniture assembly

Weekly Duties:

Inspect and refill all hand sanitizer dispensers throughout the building; report fallen units and low stock levels

Maintain the rooftop event space: remove leaves, inspect plant health, and report issues to Facilities Water plants outside the Downer room and check Exhibition Hall plant condition

Verify all DFAT dishwashers and glasswashers are operational; replace salt as required

Clear leaves and debris from Executive balconies

Ongoing Duties:

Maintain accurate inventories of stored furniture and event equipment; report damaged or broken items

Keep furniture stores, event storage areas, and Porter's storeroom organized and tidy at all times

Monitor supply levels and advise Business Operations (Facilities) when restocking is required (black sacks, cleaning supplies, kitchen detergent, salt, etc.)Event Support Services Pre-Event Setup:

Review event setup requirements using Room Setup forms

Assess table and chair inventory on event levels; relocate additional furniture from other floors via stairs or goods lift as needed

Prepare event spaces and arrange furniture according to specifications

Set up required technology including AV equipment, TV screens, speakers, projectors, and PA systems

Meet caterers at Melbourne Place entrance and escort them through goods lift Receive deliveries for crockery, cutlery, beverages, and catering supplies from external vendors or internal storage

Ensure dishwashers contain adequate salt and are fully operational

Prepare coffee and tea service equipment as requested

Transport wine from storage to appropriate refrigeration areas

Post-Event Breakdown:

Clear and reset rooms as required

Return crockery, cutlery, and supplies to couriers or designated storage locations

Verify kitchens are clean and all dishwasher items are properly stored

Coordinate additional support staff for large or multiple concurrent events (advance notice required)

Required Qualifications Previous…