Apprentice Building Manager

Role type: Apprenticeship- 24 Month Contract

Location: London
- On-Site

Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.

Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.

About This Role

This is a development role created to enable the postholder to undertake and complete the Level 4 Facilities Manager Apprenticeship while gaining structured, work-based experience  anticipated programme duration is circa 24 months. The precise fixed-term end date and any provision for End-Point Assessment, resits, extensions or early termination will be confirmed in the employment contract and apprenticeship documentation.

The Apprenticeship Assistant Manager will support the safe, compliant, welcoming and effective day-to-day operation of GUS campus buildings. Working within the Property and Facilities Management team, the postholder will combine hands-on operational responsibilities with structured learning through the Level 4 Facilities Manager Apprenticeship delivered by the training provider.

The role is designed to build capability across hard and soft facilities management, customer service, contractor and supplier coordination, health and safety, risk and compliance, finance, asset and workspace management, sustainability, people capability, change and project delivery. The postholder will progressively take greater ownership as competence develops, while working under the direction of the line manager and within agreed authority levels.

This is a highly visibility, site-based and hands-on role, requiring regular movement across campus locations to conduct inspections, respond to facilities issues, undertake maintenance activities, and support the safe and effective operation of the estate.

Summary Of Role

• Act as a first point of contact for facilities enquiries, delivering a responsive and professional service to students, colleagues and visitors.
• Support the day-to-day operation of campus buildings, including cleaning, security, reception, maintenance, waste management and other facilities services.
• Respond to reactive facilities issues, coordinating contractors and remedial works and escalating where required.
• Conduct regular building inspections, identifying risks or defects and ensuring actions are followed through to resolution.
• Support health, safety and compliance activities, including audits, risk assessments, statutory testing, emergency procedures and contractor documentation.
• Coordinate contractors and suppliers, monitoring performance, quality, safety and value for money.
• Assist with facilities budgets, quotations, purchase orders, invoices, records and operational reporting.
• Support planned maintenance, refurbishment, mobilisation and continuous improvement projects.
• Contribute to sustainability initiatives, including energy efficiency, waste reduction and responsible procurement.
• Build positive relationships with internal stakeholders, landlords, managing agents and service partners.
• Identify opportunities to improve operational efficiency, service quality and the overall student, colleague and visitor experience.

• Enrol on and actively participate in Mercury Training’s Level 4 Facilities Manager Apprenticeship, subject to provider eligibility checks and enrolment.
• Complete learning and development activities during paid working hours, including approximately six hours per week of off-the-job training.
• Participate in the blended delivery model, including online and face-to-face learning, monthly tutor or coaching meetings, and formal progress reviews involving the learner, line manager and Mercury skills coach.
• Maintain an accurate digital portfolio or learning record and provide evidence of knowledge, skills and behaviours developed through the role.
• Complete assignments,…