Head of Risk, Compliance and MLRO United Kingdom - Risk & Compliance - Europe - Risk

WHO WE ARE

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition:
To build the world's most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that's transforming the way the world pays.

We are seeking a highly experienced and strategic leader to join our executive team as the Head of Risk and Compliance/ Chief Risk and Compliance Officer UK. This individual will also be nominated as the Money Laundering Reporting Officer (MLRO) (holding PSD Individual nominations for these roles).

This role is responsible for designing, implementing, and overseeing all aspects of the company's Risk, Compliance, and Anti-Financial Crime frameworks. You will be the primary point of contact for the FCA, NCA, and other regulatory bodies, ensuring the firm not only meets but exceeds its regulatory obligations.

As the head of the second line of defence, you will provide critical oversight for our subsidiary's operations, working closely with their Head of Compliance to ensure group-wide alignment. The successful candidate may also be required to serve as a statutory director and a member of the Board of Directors.

• Your responsibilities will be broad, encompassing all Risk, Compliance, and Anti-Money Laundering policies for the company.

• Serve as a key advisor to the Board, CEO, and Senior Management on all risk and compliance matters.
• Play a crucial role in developing and maintaining the firm's Risk Appetite Statement, ensuring risk strategy aligns with the overall business strategy.
• Ensure that accurate, timely, and relevant risk and compliance information is provided to the Board, Senior Management, and regulators.
• Take full ownership of all Risk, Compliance, and AML/CTF policies, ensuring they are fit for purpose, regularly reviewed, and effectively embedded.
• Liaise with the Third Line of Defence (Internal Audit) to ensure controls are effective and remedial actions are tracked to completion.

• Oversee the implementation and continuous improvement of the company's Risk Management Framework.
• Ensure all material risks (operational, financial, regulatory, etc.) are identified, assessed, controlled, and mitigated.
• Conduct comprehensive Risk Assessments of the entity's operations, including business, products, customers, and outsourcing relationships.
• Ensure adherence to the Risk Strategy & Appetite Framework, including continuous monitoring and reporting.

• Develop, implement, and maintain an effective, UK-wide compliance framework, policies, and controls.
• Oversee the monitoring of compliance with all relevant regulatory obligations (e.g., PSRs, Open Banking regulations), including proactive surveillance to identify potential breaches.
• Advise the business on payment regulatory questions related to product development, merchant agreements, end‑user terms, and partner relationships.
• Ensure and uphold data confidentiality, integrity, and availability, acting as the owner for reporting any data privacy incidents to relevant authorities.
• Provide oversight of the client fund safeguarding and reconciliation functions.
• Act as the final point of escalation to evaluate and decide on actions for all reported cases.

• Act as the nominated Money Laundering Reporting Officer (MLRO) and Nominated Officer, holding personal responsibility for the firm’s anti‑financial crime framework.
• Serve as the primary contact for the National Crime Agency (NCA), Financial Intelligence Units (FIUs), and law enforcement, managing all external SAR submissions.
• Establish, maintain, and oversee an effective anti‑money laundering and…