More jobs:
Contract Manager- FM Service Provider
Job in
London, Greater London, EC1A, England, UK
Listed on 2026-01-07
Listing for:
Boden Group
Full Time
position Listed on 2026-01-07
Job specializations:
-
Management
Operations Manager, Program / Project Manager
Job Description & How to Apply Below
Contract Manager – Hard Services (Facilities Management)
Location:
London (Site-based, 5 days per week)
Sector:
Retail / Facilities Management
Client:
Global Retail Brand
Package:
Up to £65k
The Role
We are working with a leading Facilities Management service provider to recruit an experienced Contract Manager to oversee the hard services delivery on a flagship contract for a well-known global retail organisation.
This is a site-based role in London, responsible for ensuring first-class operational performance across a complex, fast-paced retail environment. You will act as the key point of contact on site, leading engineers and supply chain partners while maintaining excellent client relationships.
Key Responsibilities
* Full responsibility for the day-to-day management of hard FM services, including M&E, HVAC, electrical, mechanical and fabric maintenance
* On-site leadership of engineering teams and specialist subcontractors
* Ensure statutory compliance, H&S standards and SLA/KPI performance are consistently achieved
* Act as the primary client interface, building strong, trusted relationships with site stakeholders
* Manage planned and reactive maintenance schedules to minimise disruption to trading environments
* Control budgets, variations and lifecycle planning in line with contract requirements
* Drive continuous improvement, efficiency and service excellence across the contract
* Support audits, reporting and performance reviews with both internal and client teams
About You
* Proven experience as a Contract Manager / Site Manager / Hard Services Manager within the FM sector
* Strong background in hard services delivery, ideally within retail or other high-footfall environments
* Solid technical understanding of M&E systems
* Confident managing people, performance and client relationships on site
* IOSH (or NEBOSH) desirable; relevant technical qualifications advantageous
* Commercially aware, organised and able to operate in a fast-moving, customer-focused environment
Why Apply?
* Opportunity to manage a high-profile, blue-chip retail contract
* Visible, on-site leadership role with real ownership and influence
* Join a reputable FM provider with strong growth and long-term contract security
* Competitive salary, benefits and career progression opportunities
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×