Area Manager, Management Operations Manager

Area Manager (Multi‑Site Retail)

Location:

North & West London region

Salary: £50,000-£55,000

Bonus: OTE up to £32,000 per annum (performance‑related)

Package:
Company car or £6,000 allowance, pension, private healthcare, 25 days holiday + bank holidays

We’re recruiting an experienced Area Manager to lead a well‑established multi‑site retail portfolio across the North and West London region.

This is a senior, hands‑on leadership role, offering full accountability for people, performance, recruitment and development. It’s ideally suited to an Area Manager based in West or North‑West London who enjoys coaching, building capability at scale and driving consistent commercial results.

As Area Manager, you will lead a sizeable portfolio of stores, remotely managing 20+ managers and team leaders across multiple locations. You’ll take ownership of recruitment, training and development while maintaining strong visibility and engagement across the region.

You’ll work closely with senior leadership to deliver regional strategy, develop future leaders and ensure every location operates to best‑in‑class standards.

• People Leadership
  • Line manage 20+ remote managers and team leaders across multiple sites
  • Full ownership of recruitment, onboarding, training and development within your region
  • Deliver hands‑on coaching, mentoring and performance management
  • Build robust development and succession plans
  • Create and sustain a high‑performance, values‑led culture
• Commercial & Customer Performance
  • Drive sales, conversion and revenue growth across the area
  • Analyse KPIs and implement targeted improvement plans
  • Champion a customer‑first approach aligned to brand standards
  • Act on customer insight and local market trends
• Operational Excellence
  • Full accountability for operational standards, compliance and governance
  • Oversee labour planning, rota effectiveness and cost control
  • Ensure strong financial and administrative discipline
  • Maintain consistency, pace and best practice across the region

• Proven Area / Regional Manager experience in a multi‑site retail or service‑led environment
• Track record of remote leadership at scale
• Passionate, hands‑on coach with strong people‑development capability
• Commercially astute and confident working with data and KPIs
• Structured, resilient and people‑focused leadership style
• Comfortable using MS Office and performance reporting tools

If you’re an Area Manager based in West or North‑West London looking to take ownership of a high‑impact region and develop strong leadership teams, we’d love to hear from you.

Reference: BBBH
35416