Global Sales Team Manager

Story Terrace turns life stories into books using professional writers, editors, designers, and its proprietary software platform. It is the market leader for ghostwritten memoirs in the UK and the US.

We’re looking for a hands‑on Sales Team Lead to manage and develop our sales team as we scale across the UK and US. This role is London-based (hybrid), reporting to the Marketing & Sales Director.

• Lead and develop a remote & hybrid team of 7 sales agents across the UK and US
• Drive delivery against targets through coaching, call listening, and clear performance management
• Build a winning sales culture focused on quality conversations, accountability, and consistency
• Own pipeline, KPIs, and sales activities using Hub Spot
• Recruit, onboard, and develop sales talent
• Partner with Customer & Editorial teams to ensure smooth handovers
• Test and refine sales approaches, including outbound for the PRO segment

• 2+ years experience managing sales teams
• Hands‑on phone sales experience, ideally selling bespoke, emotionally driven or premium products (understanding of US market a plus)
• Strong sales skills and managerial presence, able to build trust and influence, and bring positive, contagious energy to the team
• Highly proficient in Hub Spot (and similar CRMs), using CRM data and insights to identify priorities and effectively manage sales teams.
• Confident coach, experienced in hiring and developing sales teams through regular feedback and tailored motivation
• Results‑driven and disciplined, taking ownership of outcomes, working comfortably with targets
• Collaborative, open to feedback, and able to thrive in a fast‑moving scale‑up environment
• Base salary £50k + monthly bonus (OTE £62k+)
• Share options to benefit from creating a large new product category
• London-based hybrid working (office days Tue–Thur)
• A collaborative, mission‑driven culture with a genuinely meaningful product

We help ordinary people turn their memories into beautifully crafted books to treasure and pass on for generations to come. We were a winner on BBC Dragons’ Den in 2020, and our work has been featured in GQ, The Guardian, The Times, and beyond. Last year we published 7 bestsellers. We combine 600+ professional writers with our proprietary platform, Bookmaker, to take care of the entire journey.

At Story Terrace, we’re as passionate about our people as we are about our product. We believe in hiring for heart and drive, and we’re committed to building a team that reflects a wide range of backgrounds and experiences.