Head/Director of Existing Customer Strategy
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-11
Listing for:
Harnham
Full Time
position Listed on 2026-02-11
Job specializations:
-
Management
Job Description & How to Apply Below
Head/Director of Existing Customer Strategy
LONDON
THE COMPANY
This role is with an exciting business in the consumer lending space. They have grown significantly over the past few years and are well established and set for the future. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business.
THE ROLE
- Developing and building out the existing customer strategy and wider function
- Assessing existing lending policies and customer strategies to enhance performance
- Work and communicate closely with senior members and other teams within the business whilst leading a small Credit Risk team
- Work closely with stakeholders and the C‑suite to drive the future direction of the business
YOUR SKILLS AND EXPERIENCE
- Experience working with Credit Cards is essential
- Prior experience leading Existing Customer Strategy (credit limit increase/decreases, repricing, cross‑sell, etc.)
- Experience working with SQL
- Prior experience managing a team
SALARY AND BENEFITS
- Up to £100,000–160,000 base salary depending on level
- Contributory pension scheme
HOW TO APPLY
Please register your interest by sending your CV to Rosie Walsh through the ‘Apply’ link.
SENIORITY LEVEL
- Director
EMPLOYMENT TYPE
- Full‑time
JOB FUNCTION
- Analyst
- Industry: Banking
LOCATION
- London, England, United Kingdom
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