Director, Communications, Product-led transformation

Position: Director, Change Communications, Product-led transformation
Location: Greater London

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs.

It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.
** Our People
** People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

This role leads strategic change communications to support and embed a product-led way of working across LSEG. This person will develop and deliver an enterprise-wide change communications strategy enabling colleagues to understand, embrace and use product-led principles across LSEG. They will lead for simplicity, build engaging and simple communications and develop governance to ensure consistency across all product-led communication. This position is a Fixed term contract for a year
** Role Summary
*** This role will develop and implement change communications for one of LSEG's most critical priorities, aligning plans across the firm following LSEG's change communication framework.
* They'll partner with the transformation team and other business leaders to diagnose change communication needs providing strategic engagement advice where needed.
* It will suit an experienced internal comms or change comms professional who is outcome-focused, fresh in thinking and great at making complex concepts simple.
* An outstanding partner, they’ll work at pace, uphold strong communications governance and navigate conflicting priorities with confidence.
** What You'll be doing
*** Provide oversight and direction on all Product-Led communications, driving consistency and alignment across Divisions and Functions through creation of toolkits and messaging guides.
* Lead the development of high-impact communications that deliver clear business outcomes .
* Collaborate with internal teams including the Transformation team, relevant Leadership Teams, Communications, Marketing and People teams to deliver consistently with impact
* Set a framework to measure the impact of communications and recommendations
* Lead the development of high-quality and high-impact communications that deliver clear outcomes against business priorities
* Advocate for the benefits of change and transformation and ensures all change comms plans align to the overarching transformation narrative.
** What Success Looks like
*** A clear and consistent product-led narrative embedded across all internal communication channels, including talking points for leaders
* High levels of employee understanding of…