Director | Real Estate | Strategic Communications
Listed on 2026-02-15
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Management
Client Relationship Manager -
Business
Client Relationship Manager
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side‑by‑side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About the RoleWe are a growing and dynamic market leading team which advises a broad array of over 70 clients in the real estate and built environment sector ranging from global leaders to start‑ups.
These include developers, advisers, property owners, listed companies and a range of private equity and fund management businesses – spanning both residential and commercial property – as well as large high profile development projects.
We provide them with a comprehensive suite of integrated strategic communications services, including corporate reputation, digital and consumer campaigns, financial communications and M&A, as well as crisis support and public affairs, in all major markets around the world.
The Strategic Communications division of FTI Consulting (NYSE; FCN) is one of the world’s largest strategic business and financial communications consultancies; with over 800 people in more than 25 key markets. FTI works with some of the world’s leading companies throughout the UK and around the world, to provide expert advice to address their most pressing communications and business challenges.
Current clients include Aviva Investors, AXA IM Alts, Battersea Power Station, The Berkeley Group, British Land, Knight Frank, Safestore, Sirius Real Estate and SEGRO.
We are looking for a motivated and talented Director, with circa five to seven years’ experience (with flexibility for an exceptional candidate) who can help us deliver best in class corporate and digital communications programmes.
First‑rate media relations skills are key, with an entrepreneurial approach at the heart of everything we do. Financial PR experience would be considered a bonus but is not essential. The ability to work with best‑in‑class clients, help develop and mentor more junior team members and happily integrate into our 35‑strong team - as well as FTI’s 300‑strong wider London office are crucial - for us, teamwork is everything.
WhatYou’ll Do Deliver to Client
Support/lead on a number of programmes, including both retained and project work, ensuring that client deliverables are agreed and project plans are seamlessly implemented.
Own client relationships and, with limited senior supervision; creatively prepare and co‑ordinate the client programme.
Provide strategic advice to a portfolio of clients, manage accounts on a day‑to‑day basis and develop excellent relationships with your client group. Focus on client retention through exemplary service delivery.
Leverage media relationships and intel to generate supportive coverage for clients.
Anticipate potentially difficult situations and be able to evaluate alternatives with senior executives.
Build the BusinessSupport the team in seeking out new business leads and help convert them to profitable clients.
Drive and work alongside other senior members of the team on business development activities such as pitch preparation and delivery.
Look to expand the Real Estate portfolio through growing business with existing clients and the broader FTI Group.
Proactively network with media contacts and industry analysts and influencers, as well as potential clients.
Team InvolvementProject line management for the team working on your clients.
Knowledge sharing as well as development and mentoring of junior team members.
Develop relationships with other teams within…
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