Branch Manager​/Start up

Branch Manager – Freight Forwarding (Start-Up) – London Heathrow – Up to £55,000 plus profit share

We are seeking an experienced and commercially driven Branch Manager to lead the establishment and growth of a new freight forwarding branch at London Heathrow.

This is a start‑up leadership opportunity requiring a hands‑on approach with a strong sales and operational background in freight forwarding, and a proven track record within AOG (Aircraft on Ground) and time‑critical logistics.

The successful candidate will be responsible for building the branch from the ground up – developing revenue, securing key accounts, establishing operational structure, recruiting staff, and delivering sustainable profitability.

This is a high‑autonomy role suited to an entrepreneurial freight professional who thrives on ownership and accountability.

Job type: Full time / permanent
Location: London Heathrow
Package: £40,000-£50,000 plus Car allowance/Company car and profit share

Commercial & Sales Leadership

• Develop and execute a branch growth strategy
• Secure new business, with a focus on AOG and time‑critical freight customers
• Leverage existing industry relationships to generate revenue
• Negotiate rates with carriers and partners
• Build long‑term customer partnerships

Operational Management

• Oversee daily freight forwarding operations
• Ensure service delivery meets time‑critical and AOG sector expectations
• Maintain compliance with customs and international trade regulations
• Implement SOPs and performance standards

Branch & Team Development

• Over time with success, recruit, lead, and develop branch staff
• Establish structure, accountability, and performance KPIs
• Manage P&L responsibility and cost control
• Build a high‑performance, service‑focused culture from inception

Strategic Responsibility

• Identify opportunities for vertical growth within urgent and AOG logistics
• Align branch strategy with wider business objectives

We are looking for a proven freight forwarding professional who:

• Has significant experience in freight forwarding (sales and operations) for a UK‑based freight forwarder
• Has strong sector knowledge within AOG / time‑critical logistics
• Brings an existing customer network relevant to urgent cargo
• Has experience managing P&L and driving profitability
• Demonstrates strong commercial acumen and negotiation skills
• Has prior leadership or branch management experience (or ready to step up)
• Is entrepreneurial, resilient, and comfortable building from scratch

• Experience with urgent or AOG shipments
• Familiarity with airlines, MROs, and time‑critical logistics customers
• High‑pressure operational experience
• Customs knowledge (UK/EU and international freight)